Vice President - Digital, Insight, Improvement & Innovation
Grand River Hospital
Grand River Hospital (GRH) provides exceptional care to patients in Waterloo-Wellington, Ontario through highly experienced, knowledgeable and compassionate professionals. GRH provides a comprehensive range of care to patients across two main campuses, six partner locations for regional cancer and kidney care and three community treatment centres. GRH employs over 3,800 highly skilled and dedicated employees, over 600 professional staff (such as physicians and midwives) and over 1,000 volunteers.
Reporting to the President & Chief Executive Officer, the Vice President will be a member of the Senior Leadership Team at GRH. The VP Digital, Insight, Improvement & Innovation is responsible for providing the overall leadership, direction, management and co-ordination of a diverse array of information-based and innovative services in fulfilment of the organization’s Mission, Vision, Values, Goals and Objectives. The VP will be responsible for optimizing organizational performance and accelerating the realization of GRH’s future-state through the judicious application of digital tools, predictive analytics and AI, and disruptive technologies and systems – all in service of advancing integrated care in the region – ensuring care is delivered in the most appropriate settings aligned with the right resources. The VP sought will lead the corporate Planning function, ensuring corresponding operational achievement as GRH excels as a high reliability organization. In support of these key responsibilities, the VP will have oversight of the Innovation and Research enterprises within his/her portfolio.
As the ideal candidate, you possess a sophisticated understanding of the application of digital tools and analytics in a complex operating environment – ideally, within an organization which is part of a larger ecosystem having shared objectives and resources. You have demonstrated the ability to lead, then translate corporate strategy into best-in-class operational performance. Continuous improvement and innovation are you default settings in the discharge of your responsibilities. With experience in, or an affinity for large-scale health care operations, you have the skill to both champion evidence-based disruptive change, whilst ensuring the talent in the organization is equipped to enthusiastically embrace change. To paraphrase the hockey metaphor, you skate to where the puck will be, not to where it is.
A graduate degree in Business Administration and/or Information Technology, plus 7 -10 years in a related role is required. Strategic direction of digital solutions, predictive analytics and “big data” is preferred. Experience derived in health care systems is advantageous. The ability to be an effective contributor to the Senior Leadership Team, with polished interpersonal and communication skills, are pre-requisites.
Grand River Hospital (www.grhosp.on.ca) is committed to providing and fostering a safe, healthy and respectful workplace for all staff, physicians, volunteers and students, free from violence and harassment. We are also committed to providing an environment that is accessible and inclusive for all. GRH was built on the principles of respect and quality. That legacy continues through our core values of compassion, collaboration, positive attitude, professionalism and respect. We exist to provide exceptional care through inspired people, one patient at a time.