Manager of Rehabilitation & Transition Services

  • Waypoint Centre for Mental Health Care
  • Jun 29, 2020
Full time Manager

Job Description

Position Title: Manager of Rehabilitation & Transition Services      Job Class: MG009

Dept/Program:  Rehabilitation & Transition Services                         Employee Group:  Management

Employment Type: Full Time                                                                  Posting Date: June 29th, 2020

Work Schedule: 37.50 hours weekly as per schedule                        Posting Type:  Open

Waypoint Centre for Mental Health Care is our region's 301-bed specialty mental health hospital. Located on the shores of Georgian Bay in Penetanguishene, the hospital is home to the Waypoint Research Institute and also has the province's only high secure forensic mental health program for clients served by both the mental health and justice systems.  We provide an extensive range of both acute and longer term psychiatric inpatient and outpatient services to Simcoe County, Muskoka, part of Dufferin County and the southern portion of Parry Sound. The hospital is recognized for the provision of exceptional care to those most needing mental health services and for its contributions to the understanding of mental illness. For additional information about Waypoint, including program descriptions, please visit our website at

Key Accountabilities:

  • Provides clinical leadership and direction for inpatient and community teams working within the hospital catchment area, promoting quality client care practices focused on recovery and the achievement of positive outcomes; evaluating practice and services, researching and promoting the utilization of best clinical practices and acting as a resource and mentor to support the client’s experience; as well as identifying and managing risk and emergency situations.
  • Promotes and implements Continuous Quality Improvement and psychosocial rehabilitation principles and practices in managing the service; and promotes and participates in clinical research activities.
  • Coordinates and manages staff allocations ensuring optimum utilization of resources based on monitoring and interpreting workload measurement, utilisation of LOCUS, OCAN data and other established practices.
  • Ensures effective delivery of services of the Homes for Special Care (HSC) program by implementing a referral process; addressing residents' needs; ensuring Homes meet legislative and guideline requirements; providing consultation and support to the Homes and relevant “fee for service” providers’, providing funding and licensing recommendations to the MOH and processing of invoices for payment to suppliers.
  • Promotes positive work environments by role modeling professional behaviour, promoting teamwork and interdisciplinary collaboration, addressing workplace conflict and effectively managing change initiatives.
  • Engages in recruitment and retention activities including managing performance against performance expectations, conducting performance reviews including the development of learning plans; authorizing attendance records, implementing Hospital Attendance Support Program, and attending Rehabilitation meetings.
  • Promotes positive labour relations: responding to complaints/grievances, investigating, evaluating and reporting on client complaints/incidents, identifying/resolving such issues; supporting staff during investigative process.
  • Manages overall program budgets, including Salaries and Benefits as well as Direct Operating Expenditures.


  • Bachelor/University Degree in a related field such as health sciences or mental health; a Master’s degree in a related field would be an asset
  • Membership in a healthcare regulatory college or equivalent workplace experience
  • Additional training and/or education in leadership is also considered an asset
  • Seven to ten years’ experience working in a health care environment in a patient care role with additional experience working in a leadership capacity within a unionized setting
  • Experience within the mental health field and specifically with rehabilitation and vocational/educational theory, processes and practices, with a focus on the organization, integration and delivery of rehabilitation and vocational/educational services in both institutional and community-based settings is preferred.
  • Experience with program evaluation and new program planning and implementation.
  • Relevant experience with identifying and managing risk and emergency situations.
  • Current knowledge of and experience with budget management, business case preparation, and developing teams.
  • Proven computer software experience with proficiency in Microsoft Office Suite.
  • Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results.
  • Demonstrated leadership, conflict resolution, interpersonal with strong analytical skills
  • Proven written and verbal communication skills, including presentation skills.
  • Proven ability to adapt readily to change with strong organizational and planning skills.
  • Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
  • Preference for proficiency in French/English language.

How do I apply?

Waypoint employees apply through the Employee Self-Service portal at and external applicants apply to by close of business (5:00 pm) on July 13th, 2020 quoting Job ID WC20-181.  Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified. 

We are committed to fostering an inclusive, accessible work environment, where all employees feel valued and respected. Waypoint offers accommodation for applicants with disabilities as part of our recruitment process. If you are contacted to arrange an interview or testing, please advise us if you require an accommodation.

For planning purposes, please be advised that final screening of all applicants will be completed by July 30th, 2020.   All applicants are thanked for their interest in this position, however, due to high volumes only those selected for an interview will be contacted.

Job Category

Accounting, Manager


Penetanguishene, ON