Clinical Manager

  • Waypoint Centre for Mental Health Care
  • May 14, 2020
Full time Manager

Job Description

Position Title: Clinical Manager

Dept. /Program: High Secure Provincial Forensic Programs    

Job Class: MG009       

Employee Group: Management

Employment Type: Full Time                                                          

Posting Date: May 14th, 2020

Work Schedule: 37.50 hours weekly as per schedule                    

Posting Type: Open

 Key Accountabilities:

  • Provides clinical leadership and direction, promotes quality client care practices focused on recovery and the achievement of positive outcomes; evaluates practice and services, researches and promotes the utilization of best clinical practices and acts as a resource and mentor to support the patient experience; as well as identifies and manages risk and emergency situations.
  • Coordinates and manages staff allocations ensuring optimum utilization of resources based on monitoring and interpreting workload measurement, utilisation of LOCUS, RAI-MH data and other established practices.
  • Promotes positive work environments by role modeling professional behaviour, promoting teamwork and interdisciplinary collaboration, addressing workplace conflict and effectively managing change initiatives.
  • Engages in recruitment and retention activities including managing performance against performance expectations, conducting performance reviews including the development of learning plans; authorizing attendance records, implementing Hospital Attendance Support Program, and attending Rehabilitation meetings.
  • Promotes positive labour relations: responding to complaints/grievances, investigating, evaluating and reporting on client complaints/incidents, identifying/resolving such issues; supporting staff during investigative process.
  • Manages overall program budgets, including Salaries and Benefits as well as Direct Operating Expenditures (DOE).


  • Post-secondary education, university degree in a field related to health sciences or mental health is preferred
  • Membership in good standing in a healthcare regulatory college or equivalent workplace experience
  • Additional training and/or education in leadership is also an asset
  • Preference for a minimum seven (7) years of experience working in a health care environment in a patient care role; additional experience working in a leadership capacity within a unionized setting is considered an asset
  • Experience within the mental health field is preferred, particularly forensic mental health
  • Relevant experience with identifying and managing high risk and emergency situations
  • Preference for experience with budget management, business case preparation, and developing cohesive teams
  • Results oriented work ethic to work independently and undertake tasks needed to accomplish work objectives and deliver quality, consistent and timely results
  • Demonstrated leadership, conflict resolution, interpersonal skills along with strong analytical skills
  • Proven written and verbal communication skills
  • Proven ability to adapt readily to change with strong organizational and planning skills
  • Models and promotes core ethical practice, Waypoint Values, and reflects an optimistic and positive attitude
  • Preference for proficiency in French/English language

How do I apply?  

Waypoint employees apply through the Employee Self-Service portal at and external applicants apply to by close of business (5:00 pm) on May 24th, 2020 quoting Job ID WC20-134. Attach your cover letter and resume detailing why you are interested in this opportunity and how you meet the qualifications and key accountabilities specified.

We are committed to fostering an inclusive, accessible work environment, where all employees feel valued and respected. Waypoint offers accommodation for applicants with disabilities as part of our recruitment process. If you are contacted to arrange an interview or testing, please advise us if you require an accommodation.

 For planning purposes, please be advised that final screening of all applicants will be completed by June 6th, 2020.   All applicants are thanked for their interest in this position, however, due to high volumes only those selected for an interview will be contacted.


Penetanguishene, ON