Clinical Manager, Perioperative (OR/SDU/PACU/PAC& Anesthesia Assistants, Surgical Administrative Assistants) - CHEO

  • LHH Knightsbridge
  • Mar 05, 2020
Full time Manager

Job Description



Client Organization: CHEO

Position Title: Clinical Manager, Perioperative (OR/SDU/PACU/PAC& Anesthesia Assistants, Surgical Administrative Assistants)

Reports to: Director, Critical Care and Surgical Services


CHEO is redefining what it means to be a hospital. Dedicated to the best life for every child and youth, CHEO is a global leader in pediatric health care and research and is committed to partnering with families, children and youth, and the community to provide care – where, when and how it’s needed.

CHEO is:

  • a specialized acute-care hospital
  • a school and preschool
  • an autism service provider
  • a child and youth mental health agency
  • a children’s treatment center
  • a research institute
  • a rehabilitation service
  • a pediatric palliative care provider
  • a school health provider
  • a service coordinator with community providers
  • a genetics program
  • a training and education center for health professionals

CHEO is at the forefront of integrating health care services for kids and families. Regionally, CHEO partners with families and providers to build a more connected health care system through joint program delivery and planning. Provincially, CHEO is a co-founder of the Kids Health Alliance, a network of partners working to create a standardized and coordinated approach to pediatric health care. CHEO also plays a leading role in numerous provincial pediatric entities and is home base for several provincial programs that support kids, families, health care providers and other organizations.


Reporting directly to the Director, Critical Care and Surgical Services the Clinical Manager is a key member of the program’s leadership team. Leading an interprofessional team of passionate and highly skilled clinicians and team members, the Clinical Manager is responsible for provide day-to-day clinical leadership, management and coordination of perioperative services, consisting of; 8 Operating Rooms as well as 2 procedure rooms that see approximately 7000 surgeries per year that range from open heart, ortho, ENT, urology, plastics, ophthalmology and neuro. This unit also has a 12 bay PACU and a 20 bed same day surgery unit, both newly renovated. The manager oversees a budget of approximately $9,000,000 and over 100 employees. This manager will have two care facilitators (assistant managers), an educator, 1 team leader for the anesthesia assistants and a coordinator for the surgical admin group. The unit also has a dedicated Child Life Specialist for the OR.

The Incumbent will collaborate with the Medical and Operational Directors in planning, delivery and evaluation of services in line with CHEO’s strategic objectives and corporate directions. The successful incumbent will demonstrate knowledge and support for a family-centered approach to care and excellence in clinical practice within an interdisciplinary environment. She/he will support a culture of continuous learning, professional development, adherence to standards and support of research activities.


The successful candidate will be an inspirational leader, with a vision to create a learning culture, empower staff, develop processes and remove barriers that will enable best in class patient care and experience. We are looking for a critical thinking leader that has a strong business acumen, supports innovation and has an appetite for data and analytics to support strategic priorities as well as the expansion of service delivery through business case development and advocating for funding.

We are seeking a dynamic clinical operations leader who has a demonstrated history of achieving results from the perspective of quality, operations and developing high-performing teams, in a fast-paced environment. The ideal candidate will have strong understanding and working knowledge of OR best practices and will be tasked with raising the bar with respect to practice standards and operational processes. Further, the successful candidate will consistently demonstrate our values of; respecting each other, supporting people on their journey, innovating and challenging the status quo and creating new knowledge and opportunities to learn and teach.

Leadership Responsibilities:

  • Ensure that clinical care meets or exceeds existing applicable standards and is evidence based;
  • Effectively leads OR/SDU/PACU/PAC & Surgical Administrative staff by facilitating interdisciplinary processes, team functioning, ongoing learning and professional development;
  • Effectively manage administrative responsibilities, which include performance appraisals, absenteeism, role clarification, and professional accountability;
  • Works effectively with the Leadership Team in areas such as budget management, human resource issues, policy/procedure development and implementation
  • Promotes teamwork and collaboration across perioperative services and Acute Care units
  • Responsible for performing retrospective and concurrent quality and financial performance improvement assessments/reviews, including monitoring KPI’s; supply/cost analysis, analyzes trends; performs financial impact on new technologies and provides strategies for efficient delivery of high quality patient care.
  • Performs rigorous and systematic analysis of quality, revenue, and supply data; monitoring and analysis of clinical and non-clinical data; attend regularly scheduled meetings; design and implement data collection tools.
  • Actively monitors budget and variance reports, providing recommendations for improvement, standardization, compliance etc.
  • Identify and lead clinical quality improvement, change and transition projects in collaboration with interdisciplinary team members;
  • Operationalize strategic objectives using an evidence-based approach;
  • Promote the development and integration of evidence-based standards and practice guidelines.
  • Participate in service-specific and hospital-wide initiatives that impact resource allocation, and identify trends that affect patient and staff needs.
  • Collaborates with the Clinical Educator & Professional Practice Leader Respiratory Services to ensure that orientation and ongoing educational requirements of staff are being met, and in the application of evidence-based clinical practices;
  • Collaborates with the Clinical Educator, Professional Practice Leaders and other interdisciplinary team members in the implementation of evidence-based clinical practices;
  • Seek out, integrate and value, the input and the engagement of the patient/family/ community in designing and implementing care/services
  • Develop and use tools/processes to evaluate quality of care from the patient and family perspective
  • Choose effective communication tools, techniques and strategies, to facilitate discussion and interactions that enhance team function.
  • Demonstrate an objective attitude about conflict by being attentive and accepting of differing perspectives, taking these into account when collaboratively generating solutions.
  • Lead/participate planning for implementation of additional Perioperative Surgical Information System modules


  • Health Discipline Professional designation
  • Undergraduate Degree required, Master’s Degree preferred
  • Minimum of five (5) years recent managerial experience
  • Familiarity with surgical/ perioperative portfolio within an acute care environment considered an strong asset
  • Demonstrated ability to establish and foster strong and positive partnerships
  • Demonstrated leadership, planning and project management skills
  • Demonstrated strong financial knowledge, ability to perform fiscal indicator reporting / monitoring/analysis, cost per case and standardization, zero based budgeting and cost containment strategy etc.
  • Strong problem solving and change management skills
  • Effective verbal and written communication skills
  • Highly motivated team player
  • Established reputation as a consultative, collaborative leader
  • Evidence of collaboration across multiple disciplines / divisions / programs / services
  • A combination of experience and academic qualifications will be considered
  • Bilingualism (English/French)


Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below:

Lead Partner : Collin MacLeod
Phone number: 416-928-4534

Research Consultant: Erica Tsui
Phone number: 416-928-4554

Job Category



Ottawa, ON