Vice President, Claims - HIROC

  • c/o Odgers Berndtson
  • Mar 03, 2020
Full time Vice President

Job Description

Vice President, Claims

“Partnering to create the safest healthcare system” is the vision of HIROC, a trusted safety advisor, offering a full spectrum of insurance products and risk management solutions to its partners in the health sector. Founded in 1987 with 52 subscribers, today they insure over 600 healthcare organizations and employ over 100 staff. As a reciprocal, HIROC is governed by its subscribers and their services are continually evolving to meet the needs of a sector where change has become the norm. With their unique business model, they are a differentiator in the health care insurance industry and they remain as nimble and proactive today as when they were founded.   HIROC’s philosophy is one of unrelenting foresight and innovation that will enable it to meet the needs of its subscribers both today, and tomorrow.

Reporting to the CEO, the Vice President, Claims (the VP) will provide strategic leadership to HIROC and its subscribers in claims management services, including driving continuous improvement in policies, processes, and practices to enhance overall subscriber experience. The new VP will manage Subscribers claims risks and provide leadership in relation to , loss management, reserves, indemnities, litigation management and expense controls. Analytical by nature, the VP will identify emerging trends and collaborate with senior leadership and subscribers to leverage and facilitate claim reduction initiatives. Leading a team of 15, the VP will as an integral part of HIROC’s executive team, foster partnerships with Subscribers and other key decision makers in the healthcare system,to support improved healthcare in high-risk areas. The VP will coach, mentor, and mobilize the claims team in its continued achievement of key performance objectives.

To be successful in this role, you are a seasoned leader in claims management, ideally related to medical malpractice, commercial, property, liability, and other specialty insurance with over eight years executive experience and a Master’s degree in law, business, or finance or an equivalent and applicable mix of education, experience and expertise and ideally hold a FCIP designation. You have a thorough knowledge of insurance products, contract negotiations, claims practices, financial planning, human resources management, organizational development, and customer service. You are an enthusiastic and creative leader that drives for excellence at a functional, organizational, and system level. You are a superb communicator, with an ability to present compelling business cases on sensitive, complex issues. You are passionate about creating the safest health care system possible for Canadians.

To explore this exciting career opportunity further, please contact Penny Mirams, Hayley Becker, or Joanne McMullin ( at Odgers Berndtson. To apply for this role, please submit your application to

HIROC is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and HIROC throughout the recruitment, selection and/or assessment process to applicants with disabilities.

Job Category

Vice President


Toronto ON