Director of Emergency, General Medicine, Regional Stroke and Access & Flow

  • Grand River Hospital
  • Feb 06, 2020
Full time Director

Job Description


Full Time Program Director, Emergency, General Medicine, Regional Stroke and Access & Flow


Reporting to the Interim Vice President, Clinical Services, the Program Director is an integral member of the Clinical Leadership Team who embraces the vision and values of Grand River Hospital and participates collaboratively with the overall planning and development activities. The Program Director is responsible for ensuring positive patient experience, developing the strategic direction, achievement of the service goals, implementation of quality initiatives and ensuring the development of effective partnerships both internally and externally.  Operationally, the Program Director functions within a program-based model and is responsible for the day-to-day functions of the Emergency, General Medicine, Regional Stroke and Access & Flow Programs.  Further responsibilities include performance management, managing the fiscal budget and human resources and ensuring a safe environment for patients, staff and visitors.

The Program Director, in collaboration with the Interim Vice President, Clinical Services, provides leadership in the development and implementation of strategies to improve quality of care, risk management and clinical outcomes and is accountable for aligning priorities with resources within the clinical programs.


  • Masters Degree in a clinical profession and/or Health Administration, Business Administration or related field and a minimum of 5 years in a leadership position within a large, complex organization or a combination of education and experience equivalent to the above
  • Membership in good standing with the College of Nurses of Ontario or a college recognized under the Regulated Professionals Act
  • Experience and an understanding of the components of care in a acute care hospital an asset
  • Demonstrated commitment to evidence-based practice
  • Knowledge of data collection and information systems with strong analytic abilities
  • An understanding of health care issues within the WWLHIN, and experience in health services research, program evaluation or project management, and a willingness to participate and lead at broader regional tables
  • Experience in Emergency, General Medicine, Stroke and/or Access & Flow an asset
  • Superior written and verbal communication skills
  • Proven ability to lead and implement transformational change
  • Client/patient service oriented, able to work effectively with diverse populations/groups
  • Demonstrated excellence in:
    • Project management of multiple projects and priorities
    • Analysis, planning and evaluation
    • Quality management and program evaluation
    • Leadership, interpersonal and organizational skills
    • Project, fiscal and human resource management
    • Communication, facilitation and team building skills
    • Working within, and leading multi-disciplinary teams

Job Category



Kitchener, ON