Regional Municipality of York Region
POSITION PURPOSE
This position is responsible for overseeing and driving wellbeing transformation and culture change initiatives in the Paramedic and Seniors Services (PSS) branch. The primary objective is to enhance, empower and strengthen the workforce to effectively respond to evolving demands, demographic trends and changing legislative requirements and to build capacity amongst the operational leadership teams to facilitate change amongst their teams. Working collaboratively with People Equity and Culture (PEC) partners, provides strategic oversight for the development and implementation of wellbeing and Inclusion, Diversity, Equity & Accessibility (IDEA) branch initiatives to create and foster a positive workplace culture.
MAJOR RESPONSIBILITIES
Collaborates/works with operational, department and corporate partners and ensure wellbeing and culture change initiatives have PEC agreement and are in alignment and consistency with the corporate strategic initiatives, leadership, planning and direction related to this function.
Customizes and implements corporate wellbeing and IDEA transformation initiatives in Paramedic and Seniors Services including the planning and change management activities relevant to the implementation of key priorities.
Conducts needs assessments and assesses the readiness for transformation initiatives and oversee the development and implementation of the workplan to drive transformation.
Provides branch-wide support in implementing staff physical and mental health promotion, prevention, and intervention strategies, and works alongside a range of stakeholders.
Tailors corporate initiatives to the paramedic and senior services environment to effectively and successfully operationalize initiatives.
Explores opportunities for alignment and synergies across all program areas to leverage resources, find efficiencies and economies of scale and opportunities to partner on programs to: support and drive positive workplace culture, and enable the workforce to adapt and respond to demands and changes within the paramedic and seniors services sectors.
Oversees the administration of departmental wellbeing/culture change related surveys and ensuring adherence to the Corporate/PEC survey strategy, focus groups, and other feedback mechanisms to gauge employee satisfaction and engagement levels.
Using data-driven insights to develop strategies for improving the employee experience; tracking key performance indicators; monitoring and reporting on progress related to wellbeing and Inclusion, Equity, Diversity & Accessibility (IDEA) goals and initiatives; and evaluates program outcomes to develop effective and innovative program delivery methodologies to meet mandates, legislation and Branch and Regional program service requirements.
Assists the General Manager in preparing, recommending, monitoring, and controlling; the business unit annual budget, special project budgets, and work plans.
Continually monitors expenditures for transformation and wellbeing initiatives to ensure compliance to budget and the effective and efficient use of resources.
Stays updated on industry best practices and emerging trends in leading culture change, Inclusion, Diversity, Equity and Accessibility and wellbeing, and incorporating relevant innovations into the branch initiatives.
Liaises with and proactively develops relationships with partners to facilitate the delivery of wellbeing, inclusion, diversity, equity and accessibility programs and services.
Participates on or chairs committees, meetings, task forces, work groups and special projects, as directed.
Collaborates with various departments (internally and externally), including People, Equity and Culture, operations, and branch leadership and community partners and customers to align transformation and wellbeing initiatives with overall branch and organizational goals.
Provides input to or prepares reports, briefing notes, presentations, statistics and analysis, for Senior Management, as requested.
Ensures adherence to the Region’s policies, guidelines and bylaws and manages information in accordance with legislation and corporate standards.
Manages staff, including recruitment, selection, hiring, scheduling, assigning work, determining training and development needs, coaching, and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the Occupational Health & Safety Act and Regulations and Regional policies.
Promotes the code of conduct, Regional values and HR policies with all staff of the section
Performs other duties as assigned to meet Departmental goals and program/service objectives
EDUCATION AND QUALIFICATION REQUIREMENTS
Successful completion of a University Degree in Health Services Management, Health Care Management, Health Studies, Workplace Wellness or related field or approved equivalent combination of education and experience.
Minimum five (5) years demonstrated experience in the development, change management, and implementation of transformation strategies in implementing initiatives with consideration for wellbeing, accessibility, diversity, equitability, and inclusiveness in the workplace including demonstrated minimum of two (2) years of direct supervisory experience.
Comprehensive knowledge of relevant Legislation, Standards, Acts and Regulations with the ability to communicate the legislative significance and relevance to the work practices
Demonstrated ability in the Region's leadership and core competencies
Demonstrated experience and ability to lead or participate in cross-functional teams, foster cooperative and collaborative working relationships and to take multi partner projects to successful completion.
Supervisory and human resource management skills, knowledge of collective agreement administration and interpretation, labour relations principles and practices and relevant employment legislation.
Excellent interpersonal skills and ability to connect with a range of internal and external partners while focusing on fostering collaborative work relationships.
Strong communication, facilitation, influencing and presentation skills with a strong customer focus.
Financial acumen and ability to synthesize data and present recommendations and financial impact to senior leadership team.
Strong report writing, research, analytical and project management skills to meet program objectives and work to tight deadlines.
Intermediate skills in virtual platforms and MS Office Suite.
Strong leadership to proactively engage in accessibility, diversity, equity and inclusion initiatives, committing to and taking action to contribute to a more accessible, diverse, equitable and inclusive workplace.
Champions accessibility, diversity, equity and inclusion in the workplace and community through ongoing awareness, training, sharing relevant resources within teams, actively participating in events, being responsive and creating space for dialogue and learning.
Ability to work independently and with teams and with ability to manage competing priorities.
Ability to travel to offsite locations, as required
Ability to work outside regular hours, as required
POSITION PURPOSE
This position is responsible for overseeing and driving wellbeing transformation and culture change initiatives in the Paramedic and Seniors Services (PSS) branch. The primary objective is to enhance, empower and strengthen the workforce to effectively respond to evolving demands, demographic trends and changing legislative requirements and to build capacity amongst the operational leadership teams to facilitate change amongst their teams. Working collaboratively with People Equity and Culture (PEC) partners, provides strategic oversight for the development and implementation of wellbeing and Inclusion, Diversity, Equity & Accessibility (IDEA) branch initiatives to create and foster a positive workplace culture.
MAJOR RESPONSIBILITIES
Collaborates/works with operational, department and corporate partners and ensure wellbeing and culture change initiatives have PEC agreement and are in alignment and consistency with the corporate strategic initiatives, leadership, planning and direction related to this function.
Customizes and implements corporate wellbeing and IDEA transformation initiatives in Paramedic and Seniors Services including the planning and change management activities relevant to the implementation of key priorities.
Conducts needs assessments and assesses the readiness for transformation initiatives and oversee the development and implementation of the workplan to drive transformation.
Provides branch-wide support in implementing staff physical and mental health promotion, prevention, and intervention strategies, and works alongside a range of stakeholders.
Tailors corporate initiatives to the paramedic and senior services environment to effectively and successfully operationalize initiatives.
Explores opportunities for alignment and synergies across all program areas to leverage resources, find efficiencies and economies of scale and opportunities to partner on programs to: support and drive positive workplace culture, and enable the workforce to adapt and respond to demands and changes within the paramedic and seniors services sectors.
Oversees the administration of departmental wellbeing/culture change related surveys and ensuring adherence to the Corporate/PEC survey strategy, focus groups, and other feedback mechanisms to gauge employee satisfaction and engagement levels.
Using data-driven insights to develop strategies for improving the employee experience; tracking key performance indicators; monitoring and reporting on progress related to wellbeing and Inclusion, Equity, Diversity & Accessibility (IDEA) goals and initiatives; and evaluates program outcomes to develop effective and innovative program delivery methodologies to meet mandates, legislation and Branch and Regional program service requirements.
Assists the General Manager in preparing, recommending, monitoring, and controlling; the business unit annual budget, special project budgets, and work plans.
Continually monitors expenditures for transformation and wellbeing initiatives to ensure compliance to budget and the effective and efficient use of resources.
Stays updated on industry best practices and emerging trends in leading culture change, Inclusion, Diversity, Equity and Accessibility and wellbeing, and incorporating relevant innovations into the branch initiatives.
Liaises with and proactively develops relationships with partners to facilitate the delivery of wellbeing, inclusion, diversity, equity and accessibility programs and services.
Participates on or chairs committees, meetings, task forces, work groups and special projects, as directed.
Collaborates with various departments (internally and externally), including People, Equity and Culture, operations, and branch leadership and community partners and customers to align transformation and wellbeing initiatives with overall branch and organizational goals.
Provides input to or prepares reports, briefing notes, presentations, statistics and analysis, for Senior Management, as requested.
Ensures adherence to the Region’s policies, guidelines and bylaws and manages information in accordance with legislation and corporate standards.
Manages staff, including recruitment, selection, hiring, scheduling, assigning work, determining training and development needs, coaching, and mentoring, conducting performance appraisals and determining/recommending disciplinary action up to and including dismissal in accordance with collective agreements, Regional policies and practices.
Ensures that operating staff work in a safe manner and utilize all required health and safety equipment and protective devices and follow all measures and procedures as required by the Occupational Health & Safety Act and Regulations and Regional policies.
Promotes the code of conduct, Regional values and HR policies with all staff of the section
Performs other duties as assigned to meet Departmental goals and program/service objectives
EDUCATION AND QUALIFICATION REQUIREMENTS
Successful completion of a University Degree in Health Services Management, Health Care Management, Health Studies, Workplace Wellness or related field or approved equivalent combination of education and experience.
Minimum five (5) years demonstrated experience in the development, change management, and implementation of transformation strategies in implementing initiatives with consideration for wellbeing, accessibility, diversity, equitability, and inclusiveness in the workplace including demonstrated minimum of two (2) years of direct supervisory experience.
Comprehensive knowledge of relevant Legislation, Standards, Acts and Regulations with the ability to communicate the legislative significance and relevance to the work practices
Demonstrated ability in the Region's leadership and core competencies
Demonstrated experience and ability to lead or participate in cross-functional teams, foster cooperative and collaborative working relationships and to take multi partner projects to successful completion.
Supervisory and human resource management skills, knowledge of collective agreement administration and interpretation, labour relations principles and practices and relevant employment legislation.
Excellent interpersonal skills and ability to connect with a range of internal and external partners while focusing on fostering collaborative work relationships.
Strong communication, facilitation, influencing and presentation skills with a strong customer focus.
Financial acumen and ability to synthesize data and present recommendations and financial impact to senior leadership team.
Strong report writing, research, analytical and project management skills to meet program objectives and work to tight deadlines.
Intermediate skills in virtual platforms and MS Office Suite.
Strong leadership to proactively engage in accessibility, diversity, equity and inclusion initiatives, committing to and taking action to contribute to a more accessible, diverse, equitable and inclusive workplace.
Champions accessibility, diversity, equity and inclusion in the workplace and community through ongoing awareness, training, sharing relevant resources within teams, actively participating in events, being responsive and creating space for dialogue and learning.
Ability to work independently and with teams and with ability to manage competing priorities.
Ability to travel to offsite locations, as required
Ability to work outside regular hours, as required
Humber River Health
Humber River Health. Lighting New Ways In Healthcare.
Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!
We currently have an exciting opportunity for a Program Manager - In Centre Dialysis to join our in Centre Dialysis leadership team.
Responsibilities: Reporting to the Program Director, the Manager:
Provides effective, efficient and safe patient services through human, financial, and environmental resource management.
Supports a model of patient centered care that is based on best practice, program and corporate standards, and continuous quality improvement.
Builds a professional practice climate and facilitates an interdisciplinary approach to patient care.
Collaborates with internal and external stakeholders and community partners to plan, implement and monitor delivery of patient and family centered programs and services.
Provides leadership in advancing the goals and objectives of the dialysis program within the organization and supports the program and organization’s strategic priorities.
Coaches and mentors staff to navigate successfully through change.
Manages all aspects of employee relations including recruitment, retention, attendance and performance management in collaboration with Human Resources and Labour Relations.
Excellent attendance and discipline free record required.
Requirements:
Current registration with the College of Nurses of Ontario.
Baccalaureate Degree in Nursing required.
Master’s in Nursing, Health Science or related field required. Candidates who are actively pursuing their Masters will be considered.
Minimum of five years relevant clinical experience and a minimum of three years leadership experience in Dialysis in an acute care setting.
Experience in effective critical thinking, decision making and problem solving skills within a fast paced, complex and continually changing environment.
Experience in leading change, building high functioning teams and effective working relationships.
Skills in strategic planning, project management, and effective resource management and utilization.
Excellent attendance and discipline free record required.
Why choose Humber River Health?
At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.
Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.
Humber River Health. Lighting New Ways In Healthcare.
Since opening our doors in 2015 as North America’s first fully digital hospital and we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.
At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!
We currently have an exciting opportunity for a Program Manager - In Centre Dialysis to join our in Centre Dialysis leadership team.
Responsibilities: Reporting to the Program Director, the Manager:
Provides effective, efficient and safe patient services through human, financial, and environmental resource management.
Supports a model of patient centered care that is based on best practice, program and corporate standards, and continuous quality improvement.
Builds a professional practice climate and facilitates an interdisciplinary approach to patient care.
Collaborates with internal and external stakeholders and community partners to plan, implement and monitor delivery of patient and family centered programs and services.
Provides leadership in advancing the goals and objectives of the dialysis program within the organization and supports the program and organization’s strategic priorities.
Coaches and mentors staff to navigate successfully through change.
Manages all aspects of employee relations including recruitment, retention, attendance and performance management in collaboration with Human Resources and Labour Relations.
Excellent attendance and discipline free record required.
Requirements:
Current registration with the College of Nurses of Ontario.
Baccalaureate Degree in Nursing required.
Master’s in Nursing, Health Science or related field required. Candidates who are actively pursuing their Masters will be considered.
Minimum of five years relevant clinical experience and a minimum of three years leadership experience in Dialysis in an acute care setting.
Experience in effective critical thinking, decision making and problem solving skills within a fast paced, complex and continually changing environment.
Experience in leading change, building high functioning teams and effective working relationships.
Skills in strategic planning, project management, and effective resource management and utilization.
Excellent attendance and discipline free record required.
Why choose Humber River Health?
At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows as a Huron Consulting hospital. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.
Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health, is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identity as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.
Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.
Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.
Please be advised that in order to be eligible for employment at Humber River Health, all new hires must have received a complete COVID-19 vaccination series approved by Health Canada AND have received their most recent dose of the COVID-19 vaccine at least 14 days prior to their first date of employment. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.