Chief Information Officer - Michael Garron Hospital

  • LHH Knightsbridge
  • Jan 02, 2020
Full time Information Technology

Job Description


Client Organization: Michael Garron Hospital

Position Title: Chief Information Officer

Reports to: Vice President Corporate Services & CFO

Location: Toronto, Ontario


Toronto East General opened its doors in 1929 as the first Toronto hospital east of the Don River. It has always been the heart of the east Toronto community, consistently providing excellent care for families dealing with health issues along the full continuum of care, from welcoming a new life to facing end-of-life. And as a reflection of the community, the organization has continually grown and changed in response to its evolving needs and those of the health care system itself.

 In December 2015 as Toronto East General became the Michael Garron Hospital (MGH), the keystone of the newly created Toronto East Health Network (TEHN), in recognition of the generous $50M gift from the Garron family in memory of their son, Michael. The Michael Garron Hospital name is attached to the main campus at 825 Coxwell Avenue providing acute and complex care. The Toronto East Health Network recognizes the important mandate beyond the hospital – offering community-based services through programs and partnerships across the catchment area. 

An important new chapter began in 2018 as the hospital embarked on a major redevelopment project which will include the creation of an eight storey Ken and Marilyn Thomson Patient Care Centre and adjoining three storey building, the demolition of several outdated wings, the addition of a four storey underground parking lot and a number of renovations to existing spaces. This transformational project will be the largest construction project in the history of the hospital, a project that will forever change the organization and the care it provides to the community. 

Today, MGH is a large, urban, full-service community teaching hospital, providing comprehensive care to a diverse population of 400,000 living within the community and a comprehensive range of programs and services are offered. Annually, MGH admits 20,000 acute care inpatients, delivers 3,000 babies, has nearly 80,000 emergency visits and provides service to over 200,000 outpatients. This is accomplished with the help of 2,500 employees, 400+ physicians and midwives and over 500 adult and student volunteers. MGH has been the recipient of many awards including the Order of Excellence from Excellence Canada, holds exemplary standing with Accreditation Canada and was one of the GTA's Top 100 Employers in 2019. 

In late 2019 the MOH has announced MGH as one of the first Ontario Health Teams (OHT). The goal of OHTs is to provide integrated care in settings closer to home for patients in their local communities. As patients transition between different care settings, the OHT will work to ensure that provision of care is seamless and that patient information is accessible across providers. The CIO will work within our hospital and across our OHT partners and the LHIN/ Ontario Health to find IT solutions to support our goals for integrated care in East Toronto.


At MGH, people are inspired by the passionate belief that a healthy community is a strong community. Health is more than dealing with acute or chronic illness. It is about living to one’s full potential and involves a holistic state of wellbeing, including mental, spiritual and social health. Creating health is focused on wellness and healing, even when it may not be possible to “cure.” MGH is deeply committed to offering professionalism and expertise, empathy and compassion to those living and dying, celebrating and grieving, and seeks opportunities for patients, caregivers, health care providers and the entire community to live their healthiest lives.

MGH is situated in the heart of a vibrant area of 22 distinct neighbourhoods, which include some of the highest need and most culturally varied areas in the city. The community is extremely diverse and many families are low income. Over 40% of residents are immigrants who speak over 50 distinct languages, and many are newcomers. The population has large proportions of children and youth and high fertility rates, side-by-side with a growing proportion of seniors and the very elderly. Elevated rates of chronic disease, premature mortality and mental health concerns exist in many local neighbourhoods. It is also a thriving and dynamic community, facing both gentrification and rapid demographic change in the high-density neighbourhoods that tend to attract newcomers.

MGH is proud of and celebrates the different communities comprising the region. Its origins are rooted in these neighbourhoods and the citizens who worked hard to advocate and fundraise for a local hospital. Today, volunteers and donors continue this commitment and support with their time, effort and funds. And it is always the patients and their families who are at the heart of its mission and service.

Community inspires MGH to deliver exemplary care, develop innovative partnerships and mentor the next generation of health care providers. Together … making a difference and changing the face of east Toronto and beyond.


Following extensive consultation, MGH set out to develop a bold, comprehensive strategic plan to map its course for the next five years (2017 – 2022) as the newly-renamed Michael Garron Hospital moves into its new role as the lead agency for the Toronto East Ontario Health Team; Three key strategic directions were confirmed:

This is an exciting opportunity to be on the front line and play an active role in one of the largest health systems changes in Ontario’s History! Within this context, MGH seeks a Chief Information Officer (CIO).

The Chief Information Officer’s (CIO) role is to provide vision and leadership for developing and implementing information technology initiatives. Through a dedicated team of five departmental leaders, the CIO directs the planning and implementation of enterprise IT systems in support of (TEHN strategic, clinical and corporate goals, prioritizing needs in a complex environment. Several key priorities for the new CIO will be;

  • Ensuring that newly deployed technology, as part of the $500 million-dollar redevelopment works seamlessly the entire organization,
  • The preparation for IT in the new tower, including Realtime location services (patients, equipment etc.) integration engine to enhance workflows as well as the creation of a unified communications system.
  • Increased sophistication around data privacy and cyber security initiatives.
  • A strategy for more comprehensive leveraging of our electronic medical record (Cerner) and our HIMSS level 6 capabilities.
  • IT resources and governance review.
  • Working with our OHT partners to define an IT strategy that supports to goals of the OHT.

The CIO actively and continuously seeks out opportunities within the health system to collaborate and partner. As well, the CIO will actively improve: information delivery to improve clinical and operational service delivery and business process optimization.

The CIO is responsible for the leadership, management and improvement of the Hospital's operational information resources including, Telecommunications and may include IT components in the Redevelopment Project and Decision support and Health Records depending on skills and experience of the candidate and will be responsible for an annual 12 million-dollar budget.

*a full list of responsibilities will be provided upon request.


The next CIO will be a dynamic IT leader from within a healthcare environment, someone that is both a strategic thinking and charismatic leader who is also creative thinking and operationally grounded in the realities of the healthcare funding landscape. The ideal candidate has fifteen or more years’ experience managing and/or directing an IT operation in progressively more senior roles. Many of those years in senior management roles working in a hospital environment. He or She will have experience in strategic planning with a demonstrated ability to execute on their own or the board's expectations. They will also have considerable knowledge of business processes, management, budgeting, business and clinical operations as well as implementation and support of major clinical and business systems to ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance and customer services.


Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below:

Lead Partner : Collin MacLeod

Phone number: 416-928-4534


Research Consultant: Erica Tsui

Phone number: 416-928-4554


About Lee Hecht Harrison Knightsbridge

Lee Hecht Harrison Knightsbridge helps companies simplify the complexity associated with transforming their leadership and workforce so they can accelerate results, with less risk. As leaders in Talent and Leadership Development, Career Solutions and Executive, Interim and Mid-Level Search, we assist organizations in finding new talent, and helping their employees navigate change, become better leaders, develop better careers, and transition into new jobs. We have the local expertise, global infrastructure, and industry leading technology and analytics required to simplify the complexity associated with executing critical talent and workforce initiatives, reducing brand and operational risk. Teams across Canada and around the world leverage our proven programs and global experience to deliver tailored solutions to clients that align talent with the needs of their business. For more information visit

Job Category



Toronto, ON