Client Organization: William Osler Health System
Position Title: Clinical Services Manager, Emergency Services Department
Reports to: Director, Emergency Services
ABOUT WILLIAM OSLER HEALTH SYSTEM
William Osler Health System (Osler) is a multi-site hospital system serving 1.3 million people in one of the fastest-growing and most culturally-diverse regions in Ontario.
With our new 2019-24 Corporate Strategic Plan, Going Beyond for Healthier Communities as our roadmap, we are shifting traditional thinking and re-imagining health care to help people live healthier lives, reduce chronic disease and improve access to care.
At Osler, we are committed to providing safe, equitable, high-quality care in a fulfilling work environment that inspires our staff, physicians and volunteers to learn, innovate and grow. We are proud to be recognized, year after year, as one of Greater Toronto’s Top Employers and Canada’s Best Diversity Employers.
Here you will work alongside a highly-committed and respected team that understands what it means to go beyond to meet the health care needs of our communities.
Osler has been named one of Greater Toronto's Top Employers for the ninth time in 2019. In addition, it has been recognized as one of Canada’s Best Diversity Employers for 2019 for its exceptional workplace diversity and inclusiveness programs.
Osler and its many community partners have formally been announced as the Brampton/ Etobicoke Area Ontario Health Team (OHT). This exciting development positions Osler to take the lead, regionally and provincially, in setting the bar for the highest level of patient care. In anticipation of continual growth in the communities served by Osler, capital expansion plans are underway.
This is an exciting opportunity to be on the front line and play an active role in one of the largest health systems changes in Ontario’s History!
Reporting directly to the Director, Emergency Services and with accountability to the Program Medical Director and Site Chief the Clinical Services Manager, is an integral member of the Program’s leadership team. This role has responsibility for a dedicated interprofessional team supporting the Emergency Department at Brampton Civic Hospital. With a focus on patient and family centered care, the Clinical Services Manager will have overall accountability for ensuring that patient care is provided safely and competently. The Clinical Services Manager will have the responsibility for the effective and efficient management of human, fiscal and material resources required to address patient / family care needs and ensure an overall positive experience.
Brampton Civic is one of the largest and busiest Emergency Departments in the country, seeing over 125,000 visits a year and is only one of a handful of Pay for Results facilities in the province. The interprofessional front line team of some 300 passionate and highly skilled clinicians that benefit from a dedicated educator to help to elevate clinical best practices. This is an opportunity for a leader to foster a renewed and uplifted sense of community and teamwork within the unit and to encourage them to grow and develop, individually and as a group.
THE IDEAL CANDIDATE
The successful candidate will be an inspirational, lead from the front, manager that knows their role is to empower staff and clear hurdles for front line staff, so they can provide best in class patient care. We are looking for a leader that excels in operational effectiveness; is committed to patient-centred design; and has a passion for leading workplace environment transformation within an interprofessional setting.
In particular, we are seeking a dynamic leader who has a demonstrated history of achieving results; clinically, financially and operationally. The next Clinical Services Manager will be tasked with leading complex change and will be someone who is able to think critically and strategically in a fast-paced environment and look at the ED through a process improvement lens. Further, the successful candidate consistently demonstrates our values of compassion, excellence and courage when leading the delivery of an exceptional patient experience.
Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below:
Lead Partner : Collin MacLeod
Phone number: 416-928-4534
Research Consultant: Matt Dyck
Phone number: 416-640-4315
Welcome to Lee Hecht Harrison, the world’s leading talent development and transition company. We help businesses simplify the transformation of their talent and workforces to accelerate results and reduce risk. And we help individuals build their careers within their companies, or in transition to new opportunities.