Director Quality, Risk & Interprofessional Practice

  • Ross Memorial Hospital
  • Jul 30, 2019
Full time Director

Job Description

Ross Memorial Hospital (RMH) is an active acute-care community hospital serving over 80,000 residents and 35,000 seasonal visitors in the beautiful City of Kawartha Lakes.  As part of the Central East Local Health Integration Network, RMH provides a wide variety of acute and continuing care services. In 2015, the hospital received full accreditation with exemplary standing by Accreditation Canada, having met 99.6% if the industry's international standards of excellence.

In this key Director role, you will provide leadership and expertise to advance Interprofessional Practice, Quality, Risk, Patient Relations and the Infection Prevention Program across the hospital. You will be responsible for the advancement of high quality, safe, innovative care by fostering patient and provider engagement and interprofessional practice throughout the organization in alignment with the Vision, Mission, Values and Strategic Directions. Recognized as an effective change agent and through your transformative leadership style, clinical expertise in continuous quality improvement, risk management and evaluation of clinical best practices, you will advance the performance and experience of patients, staff and physicians.  

In collaboration with the team and aligned to regulatory and legislative requirements, the Director will engage and lead opportunities to address the learning needs of leaders and staff to advance a culture of patient safety through the implementation of a comprehensive Patient Safety/Quality Program, including patient safety tools and resources, education, monitoring and improvement initiatives in efforts to achieve a high performing learning organization.

If you are looking for a rewarding position with the opportunity to make a difference in the lives of the people who work here and the patients who receive care, then Ross Memorial Hospital is the place for you!

Your qualifications include:


  • Regulated Health Professional, Nursing preferred.
  • Master’s Degree.
  • Advanced training in Quality, Risk, Patient Safety, Health Care Improvement, Project Management and Change Management an asset.


  • Minimum five years leadership experience in a hospital setting.
  • Experience in leading large scale change initiatives with demonstrated ability to manage multiple and complex projects to meet aggressive timelines.
  • Knowledge, skills and experience in clinical informatics and digital health competencies.
  • Knowledge and experience in the implementation and adherence to relevant professional practice standards and requirements in legislation and provincial policy such as ECFAA, QCIPA.
  • Knowledge and experience in risk management and quality improvement methods such as root case analysis, PDSA, Lean, FMEA, Incident/risk tools.
  • Demonstrated experience providing leadership and oversight of a hospital's accreditation according to Accreditation Canada standards.
  • Excellent facilitation, training and presentation skills.
  • Exceptional communicator both written and verbal.
  • Proven team leadership and experience in strategic planning, capacity planning and health care transformations.
  • Experience in leveraging data to inform decision-making and innovative practices.
  • Excellent stakeholder engagement and service excellence.
  • Strong critical and analytical thinking and problem-solving skills.

Ross Memorial is committed to meeting the needs of persons with disabilities.  Accommodation will be provided throughout the hiring process at the request of the applicant. Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

Would you like to be part of a team of exceptional people committed to providing exceptional care and meet the qualifications listed above? If so, apply to our website

Status: Full Time non-union position

Reports to: Vice President Quality and Chief Information Officer

Posted: July 30, 2019
Closing: August 23, 2019

Job Category



Kawartha Lakes, ON