The Director, Clinical Services will provide leadership to further elevate our culture of resident and family centered care and service excellence as we aspire to change the world of senior living by ensuring that the organization living out its mission, vision and values results in a resident-centred experience across all of peopleCare Communities service environments inclusive of independent/Retirement Living, Assisted Living, and Long Term Care communities.
This newly created role will collaborate with our home leadership teams in leveraging best clinical practices and developing innovative new ways to improve the care experience while supporting our teams with the following responsibilities: resident satisfaction and complaints; compliance and regulatory commitments; clinical and professional practice; and implementing new care and service partnerships with system stakeholders.
This role is also responsible to ensure that all clinical programs uphold the residents’ right to autonomy, choice, dignity and respect while meeting the required standards and contract obligations and market/industry conditions.
peopleCare’s history began in 1968 when LeRoy and Ruth Schlegel started providing care to those in need in Tavistock, Ontario. The peopleCare philosophy and values remain the same today resulting in an outstanding reputation in the health care sector.
The fundamental mission of everyone at peopleCare Communities is to provide a place where each Resident is valued and cared for. From the thoughtful design of our Homes, to hiring committed staff and the development of unique and engaging programs. peopleCare Communities continues to improve the quality of life for all the Residents we serve.