Assistant Manager of Care (Assistant Director of Care), Sunnyside Home

  • Region of Waterloo
  • Jun 18, 2019
Full time Manager Director

Job Description


Assistant Manager of Care (Assistant Director of Care)

Sunnyside Home is a long-term care home owned by the Region of Waterloo in the Stanley Park area of Kitchener. Our 263 residents are part of a vibrant community in a park-like setting, on a campus of services for older adults. We offer a warm, friendly atmosphere with modern amenities and quality care.

Making sure that each person can live their best life is important to us. And it is important to you.

Your profile

We are looking for people – just like you – who are passionate about what they do and want to make an impact, each and every day. Your passion and commitment to serve older adults is informed by:

  • A depth of understanding of their unique needs;
  • Leading practices; and
  • Progressive leadership in the health care sector.

Your ability to influence and advocate for change is evidenced by your career accomplishments, which have delivered measurable value to those you have served. You are an advocate for culture change in Long-Term Care and want to lead transformational change. As a values-driven individual, you inspire those around you to the highest levels of engagement and performance.

Our opportunity

As Assistant Manager of Care, you will act as Assistant Director of Care, and, as such, will supervise an engaged interdisciplinary team in a 24/7 environment, by providing positive, visible and supportive leadership with a focus on customer service and a restorative care philosophy. In this role, you will supervise the delivery of nursing services/care in the long-term care home, ensuring that the delivery of person-centred care maximizes residents’ independence and supports their physical and emotional well-being.


To assume the role of Assistant Manager of Care (Assistant Director of Care), you will have the following profile:

  • Knowledge of interdisciplinary resident-centred long-term care, including gerontology, nursing services/clinical care, budgeting, and labour relations, acquired through a Bachelor of Science Degree in Nursing, plus progressively responsible related experience in a long-term health care environment.
  • Current Registered Nurse certification with the College of Nurses of Ontario.
  • Knowledge of, and ability to comply with, policies and procedures, legislation, standards, guidelines (e.g., regulated health professions, long-term care, personal health information protection and consents, health and safety), and collective agreements.
  • Negotiation, analytical, problem-solving, and continuous improvement skills, to plan and develop program and clinical care objectives; determine administrative, technical, operational, and financial goals; and manage compliance.
  • Leadership, human relations, and communication skills, to manage, train, develop, motivate and support staff; set and defend priorities and balance objectives; represent the Division on committees; conduct and ensure complaint/abuse investigations and resolutions; conduct presentations; and participate as an effective team member.
  • Ability to write annual and quality management reports, letters, policies, and work plans; and read and understand legislation, guidelines, journals, letters, contracts, and reports.
  • Computer skills with ability to use software such as Microsoft Office, a clinical documentation system, and resident assessment instrument–minimum data set (RAI-MDS).
  • A tuberculosis (TB) test and annual influenza immunization.
  • Ability to participate in an official standby/on-call rotation to respond to legislated or time-sensitive demands beyond regularly scheduled work hours.
  • Ability to travel within and occasionally outside Waterloo Region.
  • Ability to implement and monitor compliance with the departmental vision and philosophy for integrated customer service delivery within the Division, across divisions, across departments and within the broader community.
  • Ability to support and demonstrate the Region’s values.

NOTE: Must provide an acceptable Police Vulnerable Sector Check (Level 3).

The Region of Waterloo ... where people matter and ideas grow

Serving a diverse population of over 560,000, the Region of Waterloo is a growing community where people matter and ideas grow. Our mission is to serve, engage and inspire – residents, businesses and staff alike. This means delivering quality services while creating a positive, inclusive workplace where our employees are valued and respected for their talents and contributions to our success.

In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.

Please visit our website, at, for a detailed description of this Assistant Manager of Care (Assistant Director of Care) position (competition number 2019-1561), and to apply online before 11:59 p.m., Friday, July 5, 2019.

We are committed to diversity and inclusion, and thank all applicants in advance; however, we will be corresponding only with those selected for an interview. We will accommodate the needs of qualified applicants under the Human Rights Code in all parts of the hiring process.

Job Category

Director, Manager


Kitchener, ON