President and CEO - Grey Bruce Health Services

  • Amrop Knightsbridge
  • May 08, 2019
Full time President CEO

Job Description

 

POSITION PROFILE

Client Organization:   Grey Bruce Health Services

Position Title: President and CEO

Reports to: Board of Directors

Location:  Owen Sound (main office); Lion’s Head; Markdale; Meaford; Southampton; Wiarton

THE ORGANIZATION

Grey Bruce Health Services (GBHS) is a multi-site hospital corporation located in Grey and Bruce Counties. With six hospitals, a withdrawal management centre, and an annual budget of approximately $200 million, the corporation is one of the largest in the South West LHIN and provides a wide range of medical services and programs across a large geographical region. Its central facility, the regional hospital in Owen Sound, offers secondary-level services to much of Grey and Bruce including regional programs in cancer, stroke, obstetrics, renal dialysis, and mental health and addiction services, while five rural hospitals provide a diverse range of services including 24/7 emergency care, diagnostic imaging and ambulatory care. Working together, the six hospitals make GBHS a leader in integrated rural health.

GBHS is committed to excellence in patient care and to the creation of a seamless health care experience for patients and communities. GBHS takes pride in the achievements of a high performing team of 1,700 employees, 200 credentialed staff, and 800 volunteers who, together, deliver excellence in patient-centred care to a regional population of 170,000 residents and thousands of seasonal visitors. Patient satisfaction rates are consistently very positive, ER wait times are some of the lowest in the region, and wait times for cancer surgeries are among the shortest in the province. GBHS is also working closely with diverse communities in Grey Bruce to improve delivery of culturally sensitive and safer health care.

GBHS is blessed with five volunteer foundations and six auxiliaries each deeply embedded in its local community and focused on raising capital dollars for the corporation’s six hospitals and services. The dedication and devotion of its volunteers is palpable, as they are an integral part of the team that ensures patients and visitors are well taken care of while at GBHS.

GBHS has earned its reputation as an innovative health care leader and a partner of choice for other hospitals and health service organizations. GBHS leads a unique IT partnership with five other hospital corporations, and manages the Cerner Health Information System for 15 hospital sites with 6,700+ users and over 13,000,000 patient records. Unique, collaborative relationships also exist in the areas of integrated mental health and addiction services and shared administrative services with neighbouring hospital organizations, among others. In 2015, the Owen Sound site was officially recognized as Baby-Friendly, making it the fourth in the province and the first in the South West LHIN to receive this designation. 

GBHS works in partnership with both the Schulich Medicine & Dentistry’s Distributed Medical Education program and with the Rural Ontario Medical Program to provide Ontario medical students an opportunity to receive hands-on clinical experience in rural areas, working alongside experienced health care providers and exploring the unique lifestyle offered by the host communities. GBHS’ medical education program has an average of 30 students and residents per month, completing placements within one or more of the six GBHS hospitals. 

Our Mission: Quality Health Care Right Here

Our Vision: Exceptional Care. Strong Partnerships. Healthy Communities 

Our Values: We CARE. We LEAD.

Collaboration                        Lead by Example
Accountability                        Empower
Respect                        Achieve Results
Excellence                        Develop Others

THE OPPORTUNITY

For an innovative, passionate, and experienced health-care leader, the position of President and CEO at GBHS offers an exceptional opportunity to join a leading regional health care organization that enjoys high patient care quality and safety indicators, fervent support from its communities, a strong and committed Board of Directors, and caring and dedicated physicians, staff and volunteers. The new President and CEO will lead the development of a new strategic plan, extending GBHS’ role in defining and modeling integrated rural health care delivery within the province.

The evolution of GBHS, as with all hospitals in Ontario, will take place in the context of a rapidly changing public policy environment. The introduction of Ontario Health Teams to organize and deliver comprehensive care locally/regionally (including primary care, hospitals, home and community care, palliative care, residential long-term care and mental health and addictions) will help to shape GBHS’ regional role and alliances while the creation of Ontario Health as a single, accountable agency (including cancer care, quality, eHealth, health shared services, integration networks and healthforce recruitment) will re-frame relationships with the Ministry. These and other proposed changes present both new opportunities and new challenges.

GBHS is committed to respond to this new policy environment by anticipating, embracing, and leading change. GBHS will seek innovative and collaborative ways to use available resources wisely, to add greater value to the patient experience, and to meet or exceed ever higher expectations for quality outcomes. The new President and CEO will have abundant scope to shape the organization both in its own medical programming and in its broader regional leadership role. 

THE REGION

Situated a little more than two hours northwest of Toronto, Grey Bruce offers a unique combination of natural beauty, urban amenities, and a relaxed, “smaller town” lifestyle. Outdoor enthusiasts will enjoy the clear blue waters of Georgian Bay (think kayaking and sailing), the sandy beaches of Lake Huron (swimming and windsurfing), the iconic Bruce Trail (superb hiking), and a host of other attractions including waterfalls, lighthouses, and limestone cliffs. The region offers a lively arts and culture that will appeal to those of a creative bent (think music festivals, museums, art galleries) and provides a wealth of scenic backroads and friendly villages to be explored at leisure.

Its numerous points of interest notwithstanding, the region’s greatest attraction is surely its people: welcoming, supportive, and engaged. The communities of Grey Bruce are truly communities with affordable, safe neighbourhoods, great health care, and supportive community services. Quality of life is more than an abstract idea in our part of Ontario; it is a lived experience.

Interested in learning more about Grey and Bruce Counties? We invite you to explore these websites: Grey County; Bruce County; Owen Sound. 

THE ROLE

Within this context, GBHS is seeking a new President and Chief Executive Officer (CEO). Reporting to the Board of Directors, the CEO is responsible for the overall operational and financial management of the organization. The CEO will provide leadership, counsel, and guidance in planning and directing the health services, implementing the prevailing and new strategic plans, and continuing to build effective relationships between the organization and its internal and external constituencies, including Board, staff, physicians and key community partners. The CEO will be the key organizational representative to the communities, the media, the LHIN, Ontario Health and the Ministry of Health and Long-Term Care.

Key accountabilities:

Internal Environment

  • With the Board, drive a strategic vision for GBHS and facilitate key deliverables including accountability for financial results, championing quality and patient satisfaction.
  • Establish a positive, collegial and accountable working relationship with the Board, providing senior level support and advising on the state of affairs, results of its operations, and of significant internal and external matters affecting the corporation.
  • Establish a visible and approachable presence across all sites, fostering strong relationships with management, physicians, front-line staff, volunteers, unions and foundations.
  • Support and encourage the development of a cohesive, high performing senior leadership team and ensure the organizational structure facilitates work in an accountable and efficient manner.
  • Support a culture of collaboration, openness, transparency, trust and accountability among medical staff, staff and volunteers.
  • Work with clinical leadership to continue to refine a cohesive vision for services appropriate for the communities incorporating best practices in interdisciplinary care and technology.
  • Enhance strategies to attract and maintain talent and manage succession.
  • Ensure that resources of the organization (human, financial and capital assets) are aligned with the direction of the organization.
  • Lend support through active participation in fundraising and special event programming.

External Environment

  • Develop and sustain relationships at both the political and bureaucratic levels of provincial, regional and municipal governments, ensuring GBHS continues to be seen as a leader in an integrated system providing seamless, exceptional care to all.
  • Foster strong, proactive, productive relationships and alliances with regional and community partners and champion the creation of a patient-centre health care experience.
  • Establish a strong presence in all Grey Bruce communities and the media through regular and open communication and participation in community events, being an active part of the social fabric of the region.

PRIORITIES AND EXPECTATIONS

In assuming this leadership position, the new CEO, working with the Board, will want to focus on the following priority areas:

  • Continue to lead a new standard for rural and regionally based quality healthcare.
  • Work toward a seamless health delivery system across the region, and facilitate decision-making that contributes to providing the best care solutions for all.
  • Establish and nurture trusting, transparent relationships, internally and externally.
  • Ensure ongoing financial prudency while striving for quality outcomes and future financial health.
  • Develop GBHS’ role in the region within the emerging Ontario Health Team structure, establishing new and enhancing existing partnerships within this new context.
  • Continue to champion a values-based culture throughout the organization.
  • Demonstrate effective leadership and management and continue to support the development and advancement of a capable team.
  • Lead the development of GBHS’ new strategic plan within a vision of integrated, patient-centred care in the region.
  • Enhance the IT regional network to improve information flow and integrated patient care.
  • Provide oversight to a successful new hospital build in Markdale.
  • Continue a commitment to recruit, train and inspire talented people.

 IDEAL CANDIDATE

The ideal candidate will demonstrate the following experience, skills, competencies and attributes:

  • A progressive track record of senior leadership experience in the Canadian health care sector; an understanding of rural health and multi-site organization would be ideal.
  • Ability to determine, communicate and lead effective and relevant strategic vision and directions within a changing health care landscape.
  • An experienced people leader and team builder with demonstrated supportive management style.
  • Systems thinker and strategist who can contribute to making the whole system better; demonstrated successful change facilitator and the courage to lead an organization through decisions that best serve the needs of the region.
  • Superior communicator and strong builder of relationships and partnerships based on mutual respect and trust.
  • Results oriented management style that can facilitate change through knowledge, negotiation and transparency.
  • Consultative and collaborative yet intuitive to priorities and an effective decision-maker who holds oneself and others accountable for follow up and results.
  • Strong business and financial planning acumen.
  • Understands the role as it relates to foundations and building a culture of philanthropy; values and respects the work and contributions of auxiliaries.
  • Demonstrated political savvy and conveys a positive image of self and organization to funders, staff, community, the public and partners.
  • Engages people with candor, enthusiasm and optimism.
  • Kind, caring and compassionate and genuinely patient-focused.
  • Self-confident while putting the organization before self.

CONTACT INFORMATION

Should you have any questions regarding this important and meaningful opportunity, or wish to forward a cover letter and current resume for consideration, please contact:

Chris Sawyer, Partner 
1 416 640 4312
csawyer@amropknightsbridge.com

Jack Penaligon, Senior Associate
1 416 704 7139
jpenaligon@amropknightsbridge.com

Ed Perkovic, Director of Research 
1 416 640 4311
Eperkovic@amropknightsbridge.com

Ambar Maqsood, Project Coordinator
1 416 928 4612
amaqsood@amropknightsbridge.com

About Amrop Knightsbridge - www.amropknightsbridge.com

Amrop Knightsbridge is a leading executive search firm with offices across Canada and partner offices around the globe. Amrop Knightsbridge is an integral part of LHH Knightsbridge, a human capital management organization comprising teams of specialists with an integrated perspective across recruitment, leadership and organizational development, learning, and career and workforce management. Solutions are customized to fully meet client specific needs, maximizing investments in people and achieving optimal organizational and business productivity and performance. Further LHH Knightsbridge information is available at www.lhhknightsbridge.com.

Job Category

Chief Executive Officer, President

City

Owen Sound, ON