Director, Mental Health Programs - Southlake Regional Health Centre

  • LHH Knightsbridge
  • Apr 05, 2019
Full time Director

Job Description

Director, Mental Health Programs - Southlake Regional Health Centre

Reports to: Executive Vice President and Chief Operating Officer


Southlake Regional Health Centre is a full-service hospital with a regional, clinically advanced focus.

Southlake offers 500 patient beds and accommodates more than 113,000 visits to the Emergency Department, nearly 25,000 in-patient admissions, and more than 500,000 out-patient visits each year. As a regionally designated site, Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and in some cases, as far north as Muskoka. This is a region that has seen significant growth over the last 10 years and has the highest number of seniors in the province. Advanced, specialty services include: arthritis care, cancer care, cardiac care, cataract surgery, child and adolescent eating disorders, mental health services for children, pediatrics and perinatal care and thoracic surgery.

Southlake is proud to have a team of more than 3400 employees, 579 physicians, and 800 volunteers. Combined with their commitment to provide the best possible care to patients, their goal is to make Southlake synonymous with healthcare excellence.

With a brand new five strategic plan published this year, Southlake is embarking on the next chapter of growth and commitment to outstanding patient care. With a bold vision and four overarching strategic goals, Southlake is positioning its self to be a leader in the ever-changing Ontario Hospital landscape of tomorrow


Building Healthy communities through outstanding care, innovative partnerships, and amazing people.


  • Always with compassion – we treat everyone like friends and family.
  • Power of Many – we cultivate partnerships within and beyond our walls for positive change.
  • Serve with purpose – we are passionate about making a difference in the lives of others.
  • Every voice matters – we value all perspectives, listen respectfully, and take action.
  • Courage to think differently – we embrace creativity, diversity and innovation in everything we do.


The Mental Health Program

This program, a central component of the York region Mental Health Strategy consists of inpatient and outpatient adult Mental Health Programs, regional child and adolescent mental health inpatient and outpatient programs, and the inpatient and outpatient eating disorders program. With 33% of all Ontario group homes in York Region, there at 17 in the hospital’s catchment and 8 in Newmarket alone. Southlake has worked very hard to cultivate a highly respected and extremely productive program that works very closely with a number of key community partners. As a result, the program has some of the best numbers provincially for length of stay and re admits. Southlake has more then 1,00 adult inpatient admits, nearly 500 child and adolescent admissions and some 650 young adult eating disorder program visits annually. The outpatient and community interaction is significantly greater in each area.

The Program runs at a $11 million-dollar budget, is home to just shy of 200 dedicated front-line staff and accounts for 33 beds, in 3 distinct inpatient units as well as specialized admittance and triage space in the ED.

This role comes at an exciting time as Southlake has an approved capital project to expand the adult Mental Health inpatient capacity by 10 beds. Further Southlake is also embarking on a new site Master Planning process. Further, Southlake is participating in the development of a community model to more effectively support those in crisis outside of the emergency Department. The regional Hub Model, in the form of additional outpatient resources- will have tremendous impact on the mental health program’s ability to support patients. The lead on the Mental Health Hub initiative is York Region Community Mental Health Association.

Southlake is ideally looking for a seasoned and experienced individual already at the Director level to fill the vacancy of Director, Mental Health Programs.

Through a team of 3 managers leading and supporting 15 adult crisis workers, 19 child and youth crisis workings, 27 social workers, 3 psychologists, 17 Psychiatrists and some 100 dedicated and hardworking Nurses and other allied health professionals, the incoming director will balance the day to day operational needs with strategic priorities and set the direction for the department through example and in accordance with the strategic priorities of the hospital and the Executive Vice President and Chief Operating Officer.

Internally, the Program Director collaborates with the Vice Presidents, Program Directors, Physician Leaders, Managers, Chief of Services and other team members to ensure effective team work and achievement of the targeted outcomes and the effective and efficient use of resources within the program. Externally, the Program Director collaborates with the Central LHIN office and the various committees and task forces, Central LHIN hospitals and community agencies, and York Regional Police.

The Director of Mental Health Program is responsible for the organization and leadership for all aspects of the Mental Health Program at Southlake Regional Health Centre. This includes patient care delivery, operational planning, human resource development, financial management, quality management, education and research. The Program 

Director is responsible for enhancing interprofessional collaboration throughout the continuum of patient care.


We are seeking an individual who understands that driving positive outcomes in the Mental Health space means being an active and engaged community member; building relationships and partnerships across the region is vital to positive patient outcome. Southlake is an active partner in the York Region Mental Health Hub. Southlake is seeking a candidate that is innovative and creative in their thinking, someone who is not afraid to try new things in an effort to effect change. We want a leader who cultivates and coaches talented managers and front-line staff. The next director will be a lead by example, manage through influence and collaborating, role model who exemplifies the Management Charter behavioural competencies of the Hospital. Someone that by default, looks to collaborate with the department’s Managers, Physician Leads, Clinical Chiefs, and Medical Directors and

the team members to develop, communicate and implement the department’s vision/mission. We seek a candidate that will actively translate the organization’s imperatives in programmatic direction, goals and activities ensuring goals remain current and strategic and to formulate and execute priority setting based on current and future programmatic needs and resources while maintaining alignment with corporate imperatives.

To be effective in this role the next Director will look to apply the following principals and tools to day-to-day work initiatives at both a corporate and programmatic level and to coach direct reports and other team members

  • Continuous improvement
  • Change management
  • Systems thinking
  • Project management
  • Evidence-based practices

The next Director will be a broad systems thinker, someone equally committed to internal and community partnerships with the following backgrounds, experience and personal attributes:


  • Baccalaureate degree in health-related discipline, Related Master’s degree required
  • Active Professional Membership
  • Regulated Health Professional, i.e. College of Nurses of Ontario


  • Minimum of five years recent administrative and clinical experience in Mental Health
  • A proven track record of leading positive interprofessional collaboration
  • A proven track record of leading innovation and change
  • A proven track record of exceeding targets and objectives


  • Agent of change with ability to envision new concepts, methods and plans,
  • Demonstrated ability to energize, coach, encourage and support
  • Ability to work with all health disciplines to achieve quality of care.
  • Ability to develop collaborative relationships with both internal and external partners to ensure high quality and safe mental health care to our patients and families
  • Demonstrated excellence in interpersonal, verbal and written communication, customer service, analytical approach, fiscal management including “other vote” funding, teamwork, and leadership skills
  • Proven leadership abilities working with large interprofessional teams
  • Demonstrated visionary, creative and collaborative management style


Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below:

Lead Partner : Collin MacLeod
Phone number: 416-928-4534

Research Consultant: Laura Wickware
Phone number: 416-640-4317


Lee Hecht Harrison Knightsbridge helps organizations achieve their business goals by helping their people navigate change, improve performance, and achieve their career goals. We bring together our expertise in Career Management & Transition, Talent and Leadership Development, and Recruitment to provide unique perspectives on complex talent issues and challenges. We develop customized and scalable solutions, enabled by technology, so our clients can find, develop, and deploy talent that is accountable, 

engaged and ready to achieve the organization’s business objectives. With 29 offices across Canada, and more than 300 offices in 60 countries around the world, Lee Hecht Harrison Knightsbridge has the expertise and capability to support a single executive or transform an entire workforce around the world. Learn more at


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Newmarket, ON