Director of Information Technology, Infrastructure and Operations - Lakeridge Health

  • Promeus
  • Feb 08, 2019
Full time Director

Job Description

Director of Information Technology, Infrastructure and Operations

Lakeridge Health is one of Ontario’s largest community health systems and serves people across Durham Region and beyond.  The organization has five hospitals, one residential treatment centre and more than a dozen community locations. As the regional provider of acute care, Lakeridge Health currently serves more than 700,000 people living and working in the diverse and growing communities in Durham Region. 

Lakeridge Health’s Vision — “Excellence- every moment, every day” — is about providing quality, innovative, integrated health care to meet the needs of the people who come through its doors. The health system has an annual budget of over $650 million and operates more than 800 inpatient beds along a broad range of primary, secondary, tertiary and post-acute services.  The Lakeridge Health community includes more than 5,500 physicians, nurses and other health professionals and more 1,500 volunteers. Lakeridge Health was a GTA Top Employer (2015 and 2016) and is a three-time consecutive winner of the Gold Status in the OHA Quality Healthcare Awards. Lakeridge received the Trillium Gift of Life Network Hospital Achievement Award and the Collaboration Award from Powering Up Durham in 2017. Its Mission is to provide excellent health care, closer to home supported by the values of compassion, innovation, courage and trust.   

This is an exciting time at Lakeridge Health as the organization evolves its regional system of acute care to meet the growing and changing health care needs of the communities served, today and into the future. The organization is in the process of accelerating its transformation agenda that includes leading quality improvement initiatives, a focus on building the acute care health system for the future, the procurement of a new regional Clinical Information System and building partnerships with community and primary care providers to reinforce better service integration. To learn more about Lakeridge Health, please visit their website at:

The Position

In this key leadership role, the Director of Information Technology, Infrastructure and Operations, will drive IT infrastructure, operations, processes and enterprise applications associated with advancing the IT mandate at Lakeridge Health. Reporting directly to the Chief Medical Information Officer/Chief Information Officer, the Director will advise on the technological capabilities necessary to meet Lakeridge Health’s corporate objectives and emerging digital trends. 

Key leadership initiatives for the new Director will be to:

  • Inform and execute on a road map that can transform Lakeridge Health to an increasingly technologically driven and integrated digital environment.
  • Lead corporate projects that will advance infrastructure and operational decisions across the organization.
  • Deliver on a robust IT security program to protect digital assets within the control of Lakeridge Health.
  • Launch various enterprise-wide initiatives that better enable all aspects of Lakeridge Health’s mandate, through greater platform enhancements and IT system modernization/enablement.
  • Develop and empower a cohesive and collaborative team that is service-driven and focused on establishing exceptional IT customer support across the organization and within the broader community.


The successful candidate will have at least 5-7 years of progressive experience in health care and/or a similarly complex environment/sector. This role requires someone that excels at collaboration, at influencing strategy in a complex, multi-stakeholder environment, and who is skilled at working with a variety of business partners, vendors and internal leaders. The successful candidate will have experience in IT operations, a proven track record of leadership, with an ability to define and achieve a vision through large-scale execution.  

To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at

Job Category



Oshawa, ON