Enterprise Risk Management Advisor

  • William Osler Health System
  • Feb 05, 2019
Full time Manager

Job Description

William Osler Health System is a multi-site hospital system that serves 1.3 million residents of Brampton, Etobicoke, and surrounding communities within the Central West Local Health Integration Network. Osler’s emergency departments are among the busiest in Ontario and its labour and delivery program is one of the largest in Canada. William Osler Health System Foundation builds and fosters relationships in order to raise funds to support William Osler Health System’s capital, education and research priorities at Brampton Civic Hospital, Etobicoke General Hospital and Peel Memorial Centre for Integrated Health & Wellness.

One (1) Permanent Full Time Enterprise Risk Management Advisor

DEPARTMENT/CAMPUS: General Counsel Legal – Multiple Sites


HOURS: Days; Monday - Friday


The Enterprise Risk Management Advisor is responsible for coordinating the enterprise risk management program at Osler. This includes coordinating the enterprise-wide risk register (risk identification and risk mitigation) and supporting the risk management program at the unit and program level (risk identification and risk mitigation). In addition, the Enterprise Risk Management Advisor provides support and expert advice to front-line staff, managers, directors, and senior team members on issues related to incident management, critical incident review, risk management, and patient safety.

The Enterprise Risk Management Advisor must be someone who is able to approach problems and issues from both a detail-oriented and systems-wide perspective. The incumbent must also be able to determine best practices and advise on the implementation of best practices with respect to risk management. In addition, they must be effective at critical analysis for the development of risk identification and risk mitigation exercises. Finally, they must also be able to analyze data and draw conclusions from those data to inform patient safety decisions.

  • Coordinate and provide leadership for the enterprise risk management program at Osler. This includes supporting risk identification and mitigation activities, supporting the new risk management software, providing expert advice to leadership about risk management.
  • Organize the management of the incident reporting system for patient safety incidents and non-clinical incidents. This includes: training staff, developing reports for staff, managers, and senior team, analysis of incident data, and trending of data to inform decisions about risk management and patient safety.
  • Promote a knowledge of risk management and patient safety on the units by engagement with managers and unit members (or other stakeholders as appropriate) at huddles, department meetings, quality committees etc.
  • Offer expert assistance to quality of care reviews by facilitating root cause analysis, informing committees about systems-perspective information and data, and providing knowledge of risk management, quality improvement, and patient safety principles.
  • Provide assistance and leadership in the response to critical and potential critical incidents and safety incidents in the hospital. This includes liaising with managers, ensuring proper staff support has been provided, engagement with patient relations, informing senior team, and assistance in the review process.
  • Responsible for providing leadership during risk identification and risk mitigation activities. The incumbent also supports executive leadership and the board with information drawn from these risk management activities with respect to informing organizational priorities, strategic planning, and operational management.
  • Provide leadership to managers, directors and VPs during incident management by identifying risks, providing assistance with root cause analysis, and developing a culture of patient safety.
  • Develops strategies to lead risk management at the program level that help to improve patient safety and quality of care. This includes providing leadership with respect to sharing of best practices, supporting other leaders on risk management issues, and providing experience, guidance, and support to risk management issues as they arise.
  • Continuing education and research to be informed about best practices in risk management and patient safety.
  • Administrative duties (meetings, email, discussions with staff,


    • Undergraduate degree in a health discipline or health science. Alternatively, a degree in business, healthcare administration, or science.
    • Masters degree in business, healthcare administration, or other health profession is an asset.
    • Additional education/certification: risk management designation (CRM, CPHRM) is an asset.
    • Minimum of 5 years’ experience of clinical experience in a healthcare environment (RN, Allied Health, etc) or work in a hospital supporting clinicians or experience in risk management from another industry (insurance, banking, finance, etc) with a demonstrated knowledge of the healthcare industry
    • Ideally working in the last 5 years in a healthcare environment (clinical or non-clinical) combined with knowledge and education about risk management, patient safety, quality improvement, and hospital administration etc.)

Osler values inclusivity and diversity in the workplace. We encourage applicants from diverse background. We are committed to proving accessible employment practices that are in compliance with the Accessibility Ontario Disability Act (AODA). If you require an accommodation at any stage of the recruitment process, please notify Human Resources at human.resources@williamoslerhs.ca.

While we thank all applicant, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Please apply to Posting # OSLER05282 online at https://careeropportunities.williamoslerhs.ca

Job Category



Brampton, ON