Clinical Manager, Mental Health Out-Patient Programs

  • Brant Community Healthcare System
  • Jan 11, 2019
Full time Manager

Job Description




We are seeking a dynamic leader who is engaging, committed to quality care environments, excels at building successful teams and focused on ensuring positive patient outcomes to join our Mental Health and Addictions leadership team. 

The BCHS Mental Health and Addictions Services are aligned with a quality agenda that is focused on evidenced based care and consistent with the HNHB LHIN Mental Health Strategic Plans, Health Links, Mental Health Act, Patients First Act and the Excellent Care for All Act. 

Your excellent change leadership and management skills are exceptional and as a highly motivated leader you have a proven track record of developing and maintaining strong community partnerships and relationships with mental health and addiction service providers, EMS, Police and stakeholders across the continuum of health care.   

Position Summary:

Reporting to the Director, Clinical Programs, the Clinical Manager is responsible for the operation of effective and efficient delivery of organized clinical and related services. Through leadership and mentoring, the Clinical Manager promotes evidenced informed care, professional development of staff, students and volunteers while guiding and supporting an interdisciplinary healthcare team approach. The successful candidate demonstrates an understanding and expertise of mental health and addictions care at a systems level.

Position Requirements:

  • Baccalaureate degree in a healthcare related field
  • Current registration and in good standing with your respective College
  • Masters’ degree in relevant field preferred
  • Certification in psychiatric and mental health an asset
  • 3-5 years clinical management or leadership experience in Mental Health
  • Proven change leadership, coaching and multidisciplinary team development success
  • Strong commitment to patient and family centred care and exceptional patient/family experiences
  • Demonstrated people-centred leadership capacity
  • Highly effective interpersonal and communication skills
  • Strong collaboration skills
  • Holds self and others accountable
  • Strong knowledge of quality improvement, utilization, risk and financial  management, collective agreements
  • Knowledge of legislation applicable to areas of responsibility

Specific Responsibilities:

In collaboration with the Director, the Manager:

  • Oversees the daily operations of the clinical unit to ensure safe, evidence base care is provided at the unit level for our patients and the community we serve.
  • Manages the unit resources (Human, Financial, and Physical) to deliver effective, efficient and safe patient care.

The Clinical Manager is responsible for:

Human Resource Management, Financial Resource Management, Utilization Management, Continuous Quality Improvement and Leadership.

Key Accountabilities:

  • Ensures clinical excellence including high quality and safe patient/family experiences.
  • Manages day to day basis operational excellence: Human, Financial and Physical resources.
  • Leads high-performing teams and supports a healthy work environment for staff.
  • Ensures compliance with required hospital policies and all legislative requirements.
  • Builds positive relationships across the organization and with external partners/agencies.
  • Communicates organizational strategy (vision, mission, values).


Humility, Compassion, Authenticity, Inspirational, Relationship-oriented and emotionally intelligent


  • Team-based
  • Engagement and empowerment
  • Decentralized decisions
  • Accountability
  • Collaboration/partnerships
  • Openness/ transparency
  • Tapping into collective wisdom of staff
  • Compassion and empathy
  • Patient/ family needs central to all decisions
  • Supportive learning environment                                                                              

Primary responsibilities also include:

Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.

The Brant Community Healthcare System (BCHS) is an equal opportunity employer. The BCHS is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of all sexual orientation, and persons of any gender identity or gender expression. In order to ensure equal opportunities during the recruitment and selection process, the BCHS provides accommodation for applicants with disabilities upon request.

Job Category



Brantford, ON