Director, Diagnostic Imaging & Laboratory Services - William Osler Health System

  • Promeus
  • Nov 01, 2018
Full time Director

Job Description


Director, Diagnostic Imaging & Laboratory Services

William Osler Health System (“Osler”) is one of the largest community hospitals in Ontario, serving 1.3 million residents of Brampton, Etobicoke, and surrounding communities within the Central West Local Health Integration Network catchment area. Employing 5,500 staff and 1,000 volunteers, with an annual operating budget of approximately $725 million, Osler is a combined 882-bed multi-site community hospital offering a range of programs and health services. Osler is proud to have been named one of Greater Toronto’s Top Employers for the past 5 years.

Osler has three hospital sites:

Brampton Civic Hospital (BCH) is a full-service community hospital. Opened in 2007, the hospital has one of the largest labour and delivery programs in the province, and one of the busiest emergency departments in Canada.

Etobicoke General Hospital (EGH) is a community hospital that provides all aspects of care including emergency services, surgery, and specialty clinics. This site is currently undergoing major redevelopment and expansion. Etobicoke General is on track to open its new, state-of-the art wing in 2018. 

Peel Memorial Centre (PMC) for Integrated Health & Wellness offers specialized outpatient care, same-day surgery, and an Urgent Care Centre. This site also focuses on health and wellness and on helping people manage chronic conditions like asthma, diabetes, and kidney disease.

Further information regarding Osler is available at:

The Position

In this this key leadership role, the Director, Diagnostic Imaging & Laboratory Services (Director) will be accountable for the overall operations and service delivery of Diagnostic Imaging, Laboratory Services, Neurodiagnostics, Vascular Laboratory services, Endovascular Therapeutic Suite and Interventional Radiology services across all 3 sites. Working in close partnership with the Associate Vice President, Clinical Operations, this role will balance a high level of autonomy, along with the need to collaborate successfully with others in order to determine the strategic and operational objectives for the portfolio. Additionally, the Director oversees approximately 485 professionals across 3 Osler sites, with a total annual budget of approximately $62M. In this role, the Director will ensure an ongoing commitment to clinical excellence and patient-centred care by actively promoting and continuing to advance best practices and high quality services, both within and outside of the hospital.

Key leadership initiatives for the new Director will be to:

  • Develop and nurture strategic alliances and regional partnerships with various industry partners and stakeholders, striving towards seamless integrated care, program excellence and system innovation.
  • Through continued process improvement and team building, strengthen collaboration and connectivity across teams and clinical programs.
  • Promote creative thought leadership to support a business operating model that drives efficiency and effectiveness, and enhances revenue generating initiatives.
  • Continually refine and improve creative and innovative ways of providing quality services.
  • Provide leadership to guide ongoing continuous performance improvement and program efficiencies.


The successful candidate will have 5-7 years of progressive leadership experience in a complex acute care environment, excelling in healthcare by building relationships, promoting collaboration, managing change and seeking out innovative alternatives. A champion of transformation and business strategy, the successful candidate will have the ability to continuously raise the level of care while advancing outcomes in a high-volume, fast-paced, multi-site environment. In addition to an advanced degree, the candidate will ideally be certified in lean management principles and process improvement, with a successful track record in Diagnostic Imaging and/or Laboratory Services or a similar discipline.

To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at

Job Category



Brampton, ON