Manager, Primary Care & Community Health

  • Hay River Health & Social Services Authority
  • Aug 10, 2018
Full time Manager

Job Description

Manager, Primary Care & Community Health

Full-time Indeterminate, Out-of-Scope

Job Summary:

Reporting to the Director of Client Services and working as a member of the management team, the position manages Clinic Services, Public Health and Home Care Services to ensure the provision of efficient, effective client-focused services and a high level of professional care in accordance with the Hay River Health & Social Services Authority philosophy, policies and objectives, NWT Registered Nurses Association Standards, Narcotic Control Act and Professional Codes of Ethics and Practices.

In the Clinic, the position directly supervises Registered Nurses (RN), Licensed Practical Nurses and Clinic Assistants and directs all activities associated with general practice clinics and specialty medical clinics. The Manager of Primary Care and Community Health ensures staffing levels meet clients’ access and acuity needs. This position involves the management of the family practice and specialist’s clinics resulting often in scheduling and communication of bookings to other HRHSSA Departments, Dental Clinic, Health Centers, and Yellowknife Specialist Clinics, including the provision of the health care services, client follow-up and evaluation. 

The incumbent also manages the Community Health (Public Health, Home Care, Diabetes and Dieticians) programs which serve the same surrounding communities, with a variable number of patients/clients seen in the programs. This position is directly responsible for expenditures totaling approximately $2.5 Million per year.

The incumbent oversees approximately twenty six staff. The incumbent works with other patient/client care Mangers and teams to ensure proper assessment, planning, implementation, and evaluating of patient/client care outcomes.

Job Qualifications:

  • Experience in exercising professional judgment and problem solving.
  • Demonstrated strong interpersonal and leadership skills.
  • Excellent oral and written communication skills.
  • Good computer skills and knowledge.
  • Experience with planning, developing and managing: strategic, operational and program budgets and equipment.
  • Ability to train and develop staff potential.
  • Knowledge and experience in quality improvement and risk management programs.
  • Experience in dealing with human resources issues including knowledge and experience in interpreting and applying collective agreements.
  • Proven experience in prioritizing demands in high volume constantly changing environment.
  • Must be resourceful and innovative
  • Knowledge and experience in a clinical care discipline and ability to promote high standards of practice, education, and administration in order to achieve quality care.
  • Experience in producing results and functioning in a team-based setting.
  • Able to function in a multi-cultural environment while maintaining sensitivity to others’ situations and feelings

These skills are normally required through graduation of a Bachelor’s Degree in Nursing, or a degree in Health Administration or equivalent, with at least five years Management experience. Eligibility for registration with the RNANT/NU is a requirement. A minimum of five years’ experience in a Primary Care or Community Health setting is preferred. Full job description can be found on

Salary:                          $53.65 to 64.05 per hour (Range 20)

Status:                           Full-time Indeterminate, Out-of-Scope

Start date:                     To be determined

Competition #:             057-18

Closing Date:               August 22, 2018

In addition to an attractive salary, we offer a Northern Allowance of approx. $2.86 per hour up to $5,571 per year. All job offers are subject to references, a satisfactory Criminal Records Check and an Employee Health Risk Assessment. Only those candidates selected for an interview will be contacted.

Applicants must submit a resume, quoting Competition number to:

Human Resources

Hay River Health & Social Services Authority

37911 Mackenzie Highway

Hay River, NT XOE OR6

Fax: 867-874-8345

If you would like this information in another official language, contact us at (867) 874-8111

Si vous voulez ces informations dans une autre langue officielle, contactez-nous à (867) 874-8111

Job Category

Manager, Registered Nurse


Hay River NT