The Director Quality, Strategy & Innovation will be a collaborative systems thinker; an influential and experienced thought leader in continuous quality improvement, strategic planning/execution and facilitation, bringing innovative ideas to life with a proven track record of being an engaged and inclusive leader. The successful applicant will lead a strategic process that reviews our current corporate structures and practices aligned with Quality Improvement and implement a plan that will enhance organizational capacity for evidence-informed change management and quality improvement methodologies.
The Director will facilitate the implementation, monitoring, and reporting of our strategic priorities and develop tactics to build capacity and foster innovative ideas to bring them to fruition across the organization. They will establish effective quality management systems built on planning, control and improvement. Further they will collaboratively develop and implement a future-oriented vision and change plan for Quality at St. Joseph's Health Care London that builds on the strengths of our past, but also supports continued growth toward being a high reliability learning organization and a center of innovation.
This influential leadership opportunity requires an individual with exceptional skills in strategic planning, change management and transition facilitation. They will lead the planning and implementation of an evolved future model for Quality that will include developing a pathway that moves the organization from current state to future state by building a vision that is achievable at the organizational level, the leadership level and the program/service level (e.g., develops a culture of quality through 'at the elbow' engagement at the front line to empower good ideas into action). This leader will build radical coalitions both internally and externally; they will grow a culture of enquiry to help drive our agenda of innovation and foster the vision of our new strategic plan.
The Director of Quality, Strategy & Innovation will be ahead of the curve in the evolving landscape in quality improvement methodologies, standards and leading practices, bringing forward new and innovative tools and practices. They will evolve our model of knowledge sharing and dissemination by raising our profile at the regional, provincial and national level through partnering with Lawson Health Research Institute and mentoring other leaders in ways to formally and informally disseminate
excellent practices. Overall, they will lead a quality improvement specialty team that will strategically support the evolution of our corporate goal of advancing continuous quality improvement across all levels of the organization and support our vision of providing the highest quality and experience of care possible.
Renowned for compassionate care, St. Joseph’s Health Care London is one of the best academic health care organizations in Canada dedicated to helping people live to their fullest by minimizing the effects of injury, disease and disability through excellence in care, teaching and research.
As a major patient care, teaching and research centre with a distinguished legacy of service to London, Southwestern Ontario and the veterans of Canada, dating back more than 140 years, St. Joseph’s five key role areas include acute/ambulatory care, complex care and veterans care, long-term care, rehabilitation and specialized geriatrics and specialized mental health care. Facilities and services include St. Joseph’s Hospital, Parkwood Institute, Mount Hope Centre for Long Term Care and the Southwest Centre for Forensic Mental Health Care.
Our research arm, the Lawson Health Research Institute, continues to direct their research to the development of new knowledge that is continually being applied directly to patient care.
More than 400,000 patients annually receive care from more than 4,500 physicians and staff at St. Joseph’s.
St. Joseph’s is affiliated with Western University.
From the shortest visit to the longest stay, we earn complete confidence in the care we provide, and make a lasting difference in the quest to live fully.