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Waterhouse Executive Search
151 Yonge Street, 11th Floor
Toronto, Ontario (Canada)

Phone: 416-214-9233
Web: www.waterhousesearch.com

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Chief Operating Officer - Geneva Centre for Autism

Job ID: 56090
Job Views: 2,246
Location: Toronto, Ontario
Job Category: Executive
Employment Type: Full time
Posted: 01-08-2018

Job Description

Geneva Centre for Autism is a full service agency, commitment to individuals with an ASD and their families. The Centre's programs and services are driven by a person-centred philosophy with emphasis on skill-building using evidence-based clinical practices and approaches that recognize the unique needs and strengths of an individual with an ASD. The Centre is guided by an Advisory Council of world-renowned experts in the field of Autism and supported by qualified professional staff with diverse skills.

In 1991 Geneva Centre for Autism created the Training Institute to promote community awareness and education on ASD. Over the years, the Centre has grown to become a recognized leader in developing and implementing training programs on Autism Spectrum Disorders meeting the needs locally, across Canada and internationally.


As the new Chief Operating Officer you will report to our CEO and join a committed executive leadership team. Your mandate will be move the agency forward in all areas where an Autism Spectrum Disorder (ASD) impacts the family and the community. In this key role you will be accountable for:

  • Management of multiple variables in decision making and assessing a variety of needs when determining future planning including the changing needs of the Autism community, parents, clients, governmental agencies, community agencies, staff, stakeholders and the board. 
  • Development and execution of all clinical program areas within the agency as well as planning, goal setting, execution and evaluation of all work efforts aimed at developing and sustaining the agency in the future. This includes working collaboratively with staff, partner agencies and stakeholders in pursuing innovative solutions to improve services and programs.
  • Operational integration of clinical functions to achieve program success, liaise with various community agencies and institutions and represent the Centre on community committees as required.
  • Ensuring the delivery of the highest quality client services while ensuring high levels of client satisfaction across all program areas while ensuring a cost effective operation.
  • Implementation of quality improvement and performance measurement approaches to evaluate all program areas. 


  • Education: Post graduate academic credentials (Masters preferred) in social services, health, public adminsitration, business or comporable credenitals.
  • Management: Substantive leadership (at least 10 years) in an executive and administrative capacity demonstrated through progressive experience in complex public or private sector organizations, ideally focused in social services, child-youth services, mental health or healthcare.
  • Strategic Thinking: Track record as a strategic and innovative systems thinker with an ability to communicate future vision and deliver successful outcomes.
  • People Leadership: Exceptional leadership skills, including the ability to direct, align, negotiate, motivate, evaluate, share skills, knowledge and recognize staff. Strong executive presence and an articulate communicator who can deliver messages with confidence and authority.
  • Business Management: Proven experience and acumen in business, financial and human resource management with the ability to improve organizational and systems effectiveness through efficient utilization of resources.
  • Engagement and Partnership: Experience engaging others, building consensus and delivering results with diverse internal and stakeholder groups for common solutions.
  • Program and Change Management: Experience in successfully leading complex multi-stakeholder programs and change initiatives using best practices. A patient but persistent change agent. Comfortable offering new points of view and challenging others to think differently.
  • Relationship Management: Ability to establish and maintain effective working relations with our CEO, board, private and public stakeholders, staff and our clients..
  • Policy and Funding: Solid understanding of government, policy, programming and funding models related to child/youth, social services, healthcare or education systems and interrelated environments.
  • Community Focus: Demonstrated experience in leading service delivery in the community context including a genuine commitment to Geneva.


To explore this opportunity please apply online via email by January 15 , 2018 or sooner to careers@waterhousesearch.ca quoting project GEN- COO in the subject line. Should you wish to speak to our Executive Recruiter please contact Jon Stungevicius at 416-214-9299 x1 or jon@waterhousesearch.com or Amy Oliveira at 416-214-9299 x4 or amyoliveira@waterhousesearch.com

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