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Waterhouse Executive Search
151 Yonge Street, 11th Floor
Toronto, Ontario (Canada)

Phone: 416-214-9233
Web: www.waterhousesearch.com

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Senior Director of Access and Complex Special Needs - Skylark Children, Youth and Families

Job ID: 55745
Job Views: 342
Location: Toronto, Ontario
Job Category: Senior Director
Employment Type: Full time
Posted: 10-06-2017

Job Description

Skylark Children, Youth and Families (Skylark) is the result of an October 2016 merger between two accredited agencies - Delisle Youth Services and Oolagen Youth Mental Health - to form a leading agency in Toronto. Their mission is to collaborate with children, youth, and families with complex mental health needs or complex developmental disabilities as well as with adults with complex developmental disabilities to enhance their wellbeing, resilience, and capabilities.

They provide coordinated access and service resolution to expand the capacity of community partners responding to complex needs. Skylark offers an array of programs and services built on the strong foundation and experiences of both organizations including walk-in and counselling, centralised access to residential programs, two 24 hour residential programs, wraparound services, intensive child and family services, a youth drop-in studio, and a special needs team.

Your Opportunity to Make a Difference

As the ideal candidate and our new Senior Director of Access and Complex Special Needs (CSN) you are known for your ability to think strategically, inspire and engage your staff and our partners and bring about positive systemic change.

The position of Senior Director of Access & CSN has been created to establish strategic direction, provide operational and financial oversight, as well as take a lead in managing partnerships within the community, for Skylark’s Complex Special Needs Team, Centralized Access to Residential Services, Wraparound Program, Social Enterprise Program, and Residential Placement Advisory Committee Toronto.

The position will also play a critical role in change management as Skylark completes its transition through the merger process. This role will be actively involved in Skylark’s desire to effect systemic change in the developmental sector for both children and adults including the possibility of Skylark taking  on stronger leadership role as the Regional Service Resolution Agency of Toronto, and other initiatives at the regional and provincial level.

Key Qualifications

  • Education: Post graduate academic credentials (MSW preferred) in social services, health, public administration, business or comparable credentials.
  • Management: Substantive leadership (at least 10 years) in an executive and senior leadership capacity demonstrated through progressive experience in complex public or private sector organizations, ideally focused in social services, child and family services or healthcare.
  • Strategic  Systems Thinking: Track record as a strategic, innovative and entrepreneurial systems thinker with an ability to translate future vision into successful outcomes.
  • People Leadership: Exceptional leadership skills, including the ability to direct, align, negotiate, motivate, evaluate, share skills, knowledge and recognize staff. Strong executive presence and an articulate communicator who can deliver messages with confidence and authority.
  • Business Management: Proven experience and acumen in business, financial and human resource management with the ability to measurably improve organizational and systems effectiveness through efficient utilization of resources.
  • Decision Making: Comfortable with ambiguity, flexible, yet decisive; willing to make and communicate complex business, operational or people decisions.
  • Program and Change Management: Experience in successfully leading complex multi-stakeholder programs and change initiatives using best practices. A patient but persistent change agent. Comfortable offering new points of view and challenging others to think differently.
  • Partnership and Relationship Management: Experience engaging others, building consensus and delivering results with diverse stakeholder groups for common solutions; is well networked and able to maintain professional relationships at all levels that support strategic evolution.
  • Legislative Knowledge: Solid understanding of government, policy, programming, funding models and regulation related to Social Services, Child and Family Services, Development or Mental Health Services.

How to be Considered:

To explore this opportunity please apply online via email by October 16, 2017 to careers@waterhousesearch.ca quoting project SKY-SD in the subject line.

Should you wish to speak to our Executive Recruiter or receive a copy of the detailed statement of qualifications please contact Jon Stungevicius at 416-214-9299 x1 or via email at jon@waterhousesearch.com  or Amy Oliveira at 416-214-9299 x4 or amyoliveira@waterhousesearch.com 

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