Youthdale Treatment Centres
Jan 18, 2019Full time
This is an exciting time to join the Youthdale newly evolving leadership team. We are implementing a new strategic plan and are seeking an experienced and influential leader to develop an operational plan to engage the clinical team in the development of new models of treatment and to lead the change management process. In this recently created permanent, full-time position as Director of Quality, Evaluation and Research, you will be a key member of the senior management team and provide leadership and direction to Youthdale’s quality, evaluation, performance measurement and research initiatives. Reporting to the President & Chief Executive Officer, you will, in collaboration with clinical and operational areas, oversee, coordinate, design and implement quality, program evaluation initiatives and activities; You will also collaborate with Youthdale staff, managers, and directors and external researchers to design and execute research relevant to the mandate of the Agency. Areas of Responsibilities Leads the development and implementation of the Agency’s Quality Program including a) leading continuous quality improvement processes by identifying areas of improvement, developing aims through diagnostic processes, supporting the development of change ideas and collecting, analyzing and reporting data related to improvement activities and b) developing, implementing and reporting on the Agency’s balanced scorecard framework Leads the development and implementation of the Agency’s program evaluation processes by developing evaluation frameworks and workplans, selecting and/or developing appropriate measures, benchmarks and indicators, collecting, analyzing and interpreting data, and developing reports Leads the development and implementation of the Agency’s performance measurement framework by selecting and/or developing performance indicators aligned with the Agency’s strategic goals and operational plan, collecting, analyzing and interpreting data, establishing benchmarks and reporting at regular, pre-determined intervals. Leads the development and implementation of a research program that reflects the Agency’s mandate including seeking and responding to opportunities/grants to develop, implement and coordinate research projects and activities with Agency staff, external partners and the wider research community. Leads and facilitates the organizations accreditation preparations; develops and supports mechanisms for maintaining compliance with accreditation standards between accreditation site visits. Provides direct supervision of System Analysts, Research students, and dotted line supervision of agency staff involved in quality, evaluation or research activities. Qualifications Master’s Degree in Social Sciences, Public/Health Administration or equivalent Five years of experience in planning and implementing quality, evaluation and research in health care or community-based settings Expert knowledge of evaluation frameworks and process and outcome evaluation, quality improvement models approaches and diagnostic methods Experience in developing and implementing balanced scorecards . Strong knowledge of qualitative and quantitative research methods including advanced proficiency in computer software and database utilization/management (MS Excel, NVIVO, SPSS) Two years of management experience Experience in a community or health care environment, preferably with children and youth in a mental health setting Excellent communication and interpersonal skills and ability to work collaboratively with a broad range of staff, managers and diverse community partners Personal alignment with Youthdale’s guiding principles About Youthdale Treatment Centres Youthdale ( www.youthdale.ca ) provides comprehensive, integrated mental health services to children and their families, connecting them with the right programs and services, both at Youthdale and in their communities. We meet the complex needs of children and youth with a team of highly skilled and dedicated psychiatrists, psychologists, neurologists and neuropsychologists, social workers, nurses, and child and youth workers. Application At Youthdale, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve. Youthdale is committed to providing accommodation in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. Please email your cover letter, together with an updated resume, by February 1, 2019, to firstname.lastname@example.org . Please insert Director of Quality, Evaluation and Research in the subject line.